Technology Trends
1473 whitepapers and resources
Technology Trends
Seeking a single view of the customer: Why insurance needs to embrace omni-channel
In recent years the air has been thick with discussion about customer centricity and omni-channel engagement, but what exactly do these phrases mean for the insurance industry? This whitepaper focuses on the benefits insurers can achieve by segmenting customers and providing bespoke solutions.
Price optimisation for insurance - optimising price; destroying value?
Price optimisation is on the rise in UK insurance, driven by the insight that underwriters gain from big data. In his latest Thinkpiece, Duncan Minty considers how these events might influence the FCA’s current market study on big data, and how insurers might prepare for the regulator’s response.
Legal update: Cyber risks
This article highlights why a growing number of cyber incidents mean insurers must prepare to deal with a range of new business interruption liabilities, whilst also contending with increasing informational exposures and the impending European General Data Protection Regulation.
D&O and cyber: C-suite cyber risks take off
US legal influences continue to impact on the UK directors’ and officers’ market – and that now includes the growing cyber threat. Post's article studies the impact of increased cyber breaches upon D&O claims and highlights five questions to help clients assess cyber risk in relation to D&O.
CIR Special Report – 2016: A confluence of risks
Predicting the future is vital to preparing your business for any eventuality. This CIR Special Report examines the convergence of risks that will define the landscape in 2016, and the potential impact of climate, technological and social change on organisations’ risk management strategies.
Disruptive influences: Technology, politics and change in the financial sector
This report focuses on the next wave of technological progress which is likely to have a fundamental impact on how the financial services world will interact with and impact on the wider consuming public.
Supersonic cars: The need for speed
Ask a meerkat or a moustachioed opera singer for a quote for a supersonic car and you would be met with bewilderment and a rapid search for the exit door. Yet it is not as unusual a question as you might think. Post’s article looks at the risks and challenges associated with supersonic cars.
How new technologies can help businesses
From smartphones to contactless payments, technological innovations are rapidly changing the way we live. But what are the most important technological developments influencing SME customers in 2016? This article explores three technological advances impacting SMEs and the implications for brokers.
Technology – the risks and what’s next?
Emerging technologies can offer attractive prospects for businesses, so it is important for brokers and risk managers to be familiar with their potential benefits and anticipated risks. This article looks at four of the biggest technology trends and how they might affect customers.
Three key risks for mid-market customers
Underinsurance, online reputation management and cyber security are likely to be key issues for many businesses in 2016. Designed for brokers, this article looks at three key risks that could affect your mid-market corporate customers in 2016 and beyond.