Digital transformation
345 whitepapers and resources
Research state of the broker nation: Digitalisation and the future
Post has revisited the broking sector to find out how digitalisation, regulation and professionalism are affecting the sector. In part one of the research study sponsored by LV=, Michèle Bacchus asks if brokers can survive the digital age.
Infographic: Building the digital insurer - Three priorities insurers must tackle with speed
This infographic illustrates why insurers must tackle three key priorities with unprecedented speed to achieve digital transformation. Areas covered: product development; customer experience; operational efficiency and insurance functions most impacted by digital.
LV= turns to Mendix app platform to put innovation on the fast track
Driven by rapid growth, LV= turned to Mendix's application platform to quickly create high-value applications that streamline broker interactions and support the development of innovative products. This case study highlights how LV= was able to complete strategic projects with unprecedented speed.
Spotlight legal innovation: Listening to the lawyers
What are the challenges for law firms in the digital age – and how can the insurance industry help overcome them? Download this article to find out more.
Brexit could be the insurance industry's catalyst for change
Embracing technology to improve customer experience is critical for the insurance industry, but is the industry doing enough to keep up with the rapid pace of change and digitisation? This blog post considers whether Brexit can be the catalyst for positive change in the insurance industry.
P&C claims in the digital era: Managing digital content and processes
This whitepaper sheds light on how leading P&C insurers are moving beyond the claims transaction and leveraging advanced technologies to create a new digital claims environment. The paper highlights the opportunities available for insurers to improve performance and enhance the customer experience.
Research state of the risk management nation: Future proofing
The final section of Post’s research on risk management looks to the future and Michèle Bacchus asks the risk managers how they think insurance will fit into the digital world.
Keeping pace with the modern customer
Enlightened customers demand ease, speed and consistency no matter how they choose to connect with companies. This whitepaper focuses on why businesses need to embrace the speed and agility of today’s consumer or risk alienating their most critical stakeholders.
How business rule automation helps insurers deal with digital disruption
Digital disruption is creating big challenges for insurers and the need to streamline high-stakes decisions, combined with low industry margins, makes technology massively important. This whitepaper studies how business rule automation helps insurers deal with digital disruption.
Digital start-ups: Ready to launch
With a new start-up being founded every minute in the UK, the insurance industry has to meet the needs of this new breed of client. Post's article investigates.