Digital transformation
345 whitepapers and resources
Creating a network for the digital insurer: How insurers can achieve agility, efficiency and control within the network
The pace of digital disruption is putting tremendous pressure on many insurers' core networks. This whitepaper looks at strategies for insurers, exploring how the network needs to evolve to drive operational effectiveness, enable business change and support the needs of the digital insurer.
Digital attacker: A blueprint for insurers
This whitepaper focuses on how insurers can disrupt the market by creating their own disruptive strategies through digital and data.
Leading from the front: CEO perspectives on business transformation in the digital age
BT commissioned the Economist Intelligence Unit to ask 400 CEOs globally how they are rising to the challenge of digital transformation. This report provides insights into what digital transformation means for leaders of multinational companies, key opportunities and obstacles to overcome.
Infographic: How UK home insurers are meeting the future - Challenges, priorities and trends
Based on input from home insurance professionals, this infographic illustrates the key priorities and challenges, as well as the top trends facing UK home insurers today. Topics covered: transforming markets; putting customers first; smart home technology; mobile and digitisation.
Infographic: Data enrichment in personal lines insurance - Deep, rich and meaningful?
Based on input from 107 personal home insurance professionals, this infographic sheds light on data enrichment in personal lines insurance. Areas covered: how useful UK insurers are finding data and analytics; perceived benefits of data and analytics; how data and analytics could be better utilised.
Insurance jobs: New era, new skills
How is the InsurTech revolution impacting the insurance industry’s workforce? This article outlines how the new wave of technological innovations are impacting the industry, what roles are vulnerable to automation, what skills are sought after in the digital insurance age and top tips for employees.
Deep, rich and meaningful – Insurers see data and analytics transforming their business
LexisNexis Risk Solutions released a comprehensive study on how digitisation is affecting the UK insurance market today. Based on the research, this whitepaper examines differing attitudes between personal lines motor and home insurers towards data enrichment.
Claims transformation: How digital B2B payments can help insurers drive profits and reduce risk
Digital change is sweeping through the entire insurance industry, with the claims payment process also ripe for a digital overhaul. This report sheds light on the opportunities presented by digital transformation in the claims payment space.
Connected consumer report 2017
While the nirvana for organisations is being able to deliver a fully-connected and highly-personal experience to consumers, the current reality is somewhat different. This report highlights a number of best practices and barriers to consider when connecting your customer experience.
Webinar: Insurance personalisation - Turning rhetoric into action
Personalisation has become one of the most frequently mentioned insurance ‘buzzwords’. Post in association with Salesforce recently hosted an interactive webinar to discuss whether the industry can match rhetoric with action by providing policyholders with a more personalised service.