Digital transformation
345 whitepapers and resources
Webinar: Rethinking digital - fine tune your strategy to future proof your business
Whether you are already well along the road of digital transformation or simply need to know where to start, this webinar will lay out a comprehensive road map leading you to digital Nirvana.
Seven takeaways from a discussion with London market technology experts on digital/cultural transformation
Insurance Post recently hosted a roundtable event in association with CSC where technologists discussed the importance of aligning digital transformation with digital change. Produced by Insurance Post’s content director Jonathan Swift, this blog post highlights seven takeaways from the discussion.
The Fujitsu European financial services survey: Disruption in insurance isn't just a tall tale
This report focuses on how digital disruption is shaping the behaviour of insurance consumers and what they expect from their providers. The report highlights how insurers can benefit by meeting existing customer needs and anticipating their needs in the future.
Fit for digital: Co-creation in the age of disruption
What does it take for an organisation to thrive in the era of digital disruption? To find out, Fujitsu explored the views of 1,200 C-Suite decision makers from around the world. This report highlights why the insurance sector is not immune to digital disruption and the challenges that lie ahead.
Blog post: Finding the path to digital transformation
Many insurers want to embark on a digital transformation that can improve customer engagement and efficiency but feel shackled by infrastructure. This blog post highlights why simply modernising critical business processes with externalised rules management can help insurers drive change.
Three things to leverage for insurance product innovation
Nearly half of insurers worldwide say they lack an achievable plan to carry out a successful digital transformation, yet many adjacent innovations are right under insurers' noses. This article highlights three ways insurers can leverage adjacent product innovation to speed up digital transformation.
Three priorities for becoming a digital insurer
The insurance market is ripe for disruption – are you prepared? Find out what three digital priorities insurers can’t ignore and how your peers have benefited by digitising their operations.
Five steps to better customer & broker engagement
To attract and retain both customers and brokers, this report highlights why insurers need to implement a host of new portals. The report sheds light on existing obstacles, highlights the portals that provide the greatest ROI and offers five steps for insurers to accelerate portal development.
Blog post: Digital initiatives shouldn't always start with the customer
When you think of digital transformation, it's tempting to only rework your customer-facing systems. But if you don't upgrade your back-end systems, your approach will fall short. This blog post highlights why insurers need to align back-end systems with customer-facing systems to ensure success.
Infographic: Research state of the broker nation - Digitalisation and the future
Accompanying part one of Post's state of the broker nation research sponsored by LV=, this infographic provides statistics on brokers' views on the impact of digitalisation, the value of social media, market disruption and the future of broking.