Digital transformation
345 whitepapers and resources
Webinar: Digital insurance - Leveraging customer journeys for better business results
By watching this webinar you will learn: how customer journeys can become part of your design and delivery process; how you can begin your digitalisation effort; and the challenges in execution you need to be aware of.
Full year review 2018 by Simon McGinn
In this end of year review, Simon McGinn takes a look back at the past 12 months, considering various hot topics and issues like Brexit, legislative changes and the ongoing matter of broker market consolidation. This feature also looks at 2019 and beyond.
Future-proofing LEI
ARAG recently took part in a study to explore the design of products for the gig economy. This short article briefly highlights how ARAG applied learnings from the study to design Family Legal Solutions and Home Emergency Assistance products for hosting services on behalf of Acorn Insurance.
Accelerating digital transformation in the insurance industry
The insurance industry is in transition, shifting from a traditional numbers-based industry to a high-tech industry driving customer experiences and outcomes. This report studies the factors driving change and the challenges that must be overcome for insurers to accelerate digital transformation.
A new business model for a new era of insurance: Digital Insurance 2.0 in the platform and API economy
Foundational and fundamental elements of the insurance business are changing and will require major adjustments in order to survive and thrive. This whitepaper studies the factors driving the new era of insurance and the impact of a shift in fundamental insurance business models.
Strategic priorities 2018: The Digital Insurance 2.0 Gap
The current state of insurance disruptors across people, technology and market boundaries is pressuring insurers to adapt and embrace new business models and opportunities. This whitepaper sheds light on the Digital Insurance 2.0 business model and why insurers must become digital insurgents.
The digital insurer: Unlocking new business value with digital technologies
Insurance companies need to focus on encouraging high customer interaction, bundling products and services as a protection service, and determining the actual risk to physical objects and people. This whitepaper looks at how insurers can leverage digital technologies to unlock new business value.
Video: Discover how SAP Cloud for Insurance can help you transform your business
Watch this video to find out how digital hybrid product delivery can help insurers place customers at the center of a service network focused on safety, wellness, and loss prevention.
What is data actually good for? Five data-driven use cases from MarkLogic
In this fourth article, of our series of five we now turn our attention from the discussions of the challenges with digital transformation, the need for robust data management systems and the reason for greater awareness and control of data, to more practical use cases for data in insurance.
FIS Readiness Report: The pursuit of growth across insurance
The FIS Readiness Index scores industry respondents across six key operational enablers of growth. Based on input from 300 decision makers within insurance, this report sheds light on the latest trends and reveals the secrets of the ‘Readiness leaders.’