Automation
294 whitepapers and resources
Cross-industry insights: How intelligent automation is freeing Co-operative Bank employees to connect with customers
The Co-operative Bank has been fostering trust with strong customer relationships for more than four generations. Download the full story to learn how the Co-Operative Bank used Blue Prism intelligent digital workers to quickly resolve the excess queue each day and improve customer service.
Blog: Reinventing insurance business models with intelligent automation
In a recent roundtable hosted by Blue Prism, a panel of global insurance leaders discussed the opportunities and challenges in using automation to transform and solve complex challenges within the industry. This blog provides some key insights from the session.
Meeting the challenge of software quality: “Quality first, quality forever”
This whitepaper provides some of the key success parameters for the dynamic digital age that are critical for businesses to keep up with the speed to market and deliver value to customers.
Machine learning - a progressive solution for claims fraud detection
Fraud is both an ever-present threat and growing opportunity for insurers who haven’t yet shifted to a data-driven detection model. This content highlights two key challenges facing counter-fraud teams and how insurers can leverage machine learning for claims fraud detection.
Start building the future with Blue Prism digital workers - Just add imagination!
This video showcases three customers who have used a Blue Prism digital workforce to transform their business in risk and compliance, customer experience and operations. Learn how you can reimagine your insurance operations without losing your legacy.
Video: Enabling real time insurance verification
Real time insurance verification provides continuous proof of insurance and helps to solve the fundamental problems associated with a certificate of insurance. Watch this short video to find out more.
Enabling real time insurance verification
Real time insurance verification provides continuous proof of insurance and helps to solve the fundamental problems associated with a certificate of insurance. Download this content to find out how insurers can leverage the benefits of real time insurance verification and achieve compliance.
Spotlight technology: Collaboration and innovation to fill the digital skills gap in insurance
Automating processes in key functional areas such as underwriting and claims is top of mind at insurance organisations right now. This spotlight highlights the benefits of taking a holistic approach to digitisation and how involving teams with process improvement projects can be a game-changer.
Driving operational excellence through automation and digitisation
In part three of our operational excellence webinar, panellists from LV=, SCOR and Blue Prism discuss the merits of speed versus the human touch and whether you can have one without the other. Topics covered include how automation can be used in the field, telematics and the portability of data.
The human touch - why digital transformation with automation works best with people
In part two of this webinar on driving operational excellence, panellists from LV=, SCOR and Blue Prism discuss what needs to be done in order to fully blend human and digital workforces. Topics covered include how employees feel about automation technology and the real barriers to transformation.