Regulation
333 whitepapers and resources
Regulation
The claims process: Together again
Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation. Download Post's article to find out more.
Trust in insurance campaign: SMEs - all things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued? Download this article to find out.
Video: Unbreakable bundles - How to sell insurance add-ons
In this video, Lesley Attu, product development manager, ARAG, talks you through what you need to know about “unbreakable bundles”, ahead of the upcoming FCA changes.
Price optimisation for insurance - optimising price; destroying value?
Price optimisation is on the rise in UK insurance, driven by the insight that underwriters gain from big data. In his latest Thinkpiece, Duncan Minty considers how these events might influence the FCA’s current market study on big data, and how insurers might prepare for the regulator’s response.
International Solvency II: Bring on Bermuda
Bermuda is poised to receive European Parliament approval for Solvency II equivalence, will this boost the market’s potential on a global scale?
Legal update - Insurance Act: A brave new world
The Insurance Act will demand a change of underwriting culture to reduce the risk of litigation. Download Post's one page article to find out more.
CII public affairs update: Issue one 2016
The CII's public affairs updates contain news from Westminster and Whitehall, Europe and the regulator. This issue covers the new FCA Chief Executive, the Bank of England and Financial Services Bill and the implementation of the Insurance Distribution Directive.
Vulnerable customers: Access at a price
How businesses treat vulnerable customers has been the subject of concentrated focus by the Financial Conduct Authority and insurance trade bodies over the past 12 months. Insurers deny giving disabled customers a raw deal, but could they be doing more? Post’s article investigates.
Risk management: What next for risk?
After the PRA approved many internal models for Solvency II capital calculation, insurers can't sit back and admire the fruits of their labour. With underwriting standards, setting reserves and corporate governance on the PRA’s radar in 2016, this article looks at how insurers can get a head start.
EU update: Insurance Distribution Directive passed and MiFID-2 implementation
The Insurance Distribution Directive (formerly known as the re-cast Insurance Mediation Directive or IMD-2) has been passed with significant increases in consumer protection including scope and professional standards. This briefing sheds light on the latest regulatory developments.