FCA
116 whitepapers and resources
FCA
SMEs: Overbalancing and underinsured
The impact of underinsurance can be crippling for any business that suffers a loss, but it often hits SMEs particularly hard. In this feature, Harriet Conway, SME business insight manager, Allianz UK, considers what can be done to help SMEs tackle the problem and the role brokers can play.
Better business - SME: Raising your claim game
Small businesses may not always be prepared for the claims process, but brokers can make the journey easier for clients and even improve retention rates at the same time. Download this article to find out more.
A brokers' guide to InsurTech
This guide discusses how InsurTech can assist brokers in better understanding and connecting with their customers whilst considering the implications of increasing data protection laws.
Infographic: Good cyber security - the foundations
Cyber attacks are increasing in number, scale and sophistication, and pose a threat to all financial services firms. Is your firm capable of defending itself against cyber attacks? This infographic highlights effective cyber security practices and what you should do in the event of an attack.
CII policy briefing: Insurance Distribution Directive
Coming into force in January 2018, the Insurance Distribution Directive introduces a new requirement for those staff that sell, advise on and transact insurance contracts for all types of insurance customers. This policy briefing provides a summary of the FCA implementation of the IDD.
Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance
This policy statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in consultation paper 15/39 and continued in consultation paper 16/20.
CII consultation response: Reviewing the funding of the Financial Services Compensation Scheme
In this consultation response, the CII provides feedback on the FCA’s review into funding of the Financial Services Compensation Scheme (FSCS).
Spotlight claims assistance: Ignore at your peril
Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better? Download this article to find out more.
Spotlight claims assistance: Providing claims support
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process? Download’s Post’s spotlight edition to find out more.
Review of general insurance intermediaries’ professional indemnity insurance
This report provides the findings from the FCA’s thematic review into general insurance intermediaries’ professional indemnity. The review was performed to evaluate the individual policies purchased by a sample of firms to assess whether they complied with the requirements in the FCA’s handbook.