FCA
129 whitepapers and resources
FCA
Spotlight claims assistance: Ignore at your peril
Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better? Download this article to find out more.
Spotlight claims assistance: Providing claims support
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process? Download’s Post’s spotlight edition to find out more.
Review of general insurance intermediaries’ professional indemnity insurance
This report provides the findings from the FCA’s thematic review into general insurance intermediaries’ professional indemnity. The review was performed to evaluate the individual policies purchased by a sample of firms to assess whether they complied with the requirements in the FCA’s handbook.
Reviewing the funding of the Financial Services Compensation Scheme (FSCS)
This consultation paper opens up discussions on the funding of the Financial Services Compensation Scheme (FSCS) and consults on a number of specific changes to the scheme rules.
CII Thinkpiece: Claims - the dawning of a new era?
Insurers and claims management companies will soon be regulated on equal conduct terms by the FCA. This CII Thinkpiece examines what the changes mean for CMCs, insurers’ claims management practices and customer outcomes.
Research state of the broker nation: Regulation
In the second part of Post’s research sponsored by LV=, brokers talk candidly to Michèle Bacchus about the British Insurance Brokers’ Association, the Financial Conduct Authority, the government and the European Union.
Roundtable big data: What can big data do for the insurance industry?
With big data playing a bigger role across all industries, the big question is what it can do for the insurance sector? Post, in association with Callcredit, gathered a team of experts to discuss the potential ramifications of big data, including what exactly it means.
Broker appointed representatives: ARs under attack
The Financial Conduct Authority recently fired the first shots over mis-selling by appointed representatives but how far-reaching is this problem and what can be done to stop it? Post's article investigates.
Big data: A challenge and an opportunity for brokers
The rise in ‘big data’ could usher in a host of opportunities for insurers to expand their customer bases but it could also prove a test for brokers. This article studies the threats posed to brokers from ‘big data’ and highlights how brokers can still make themselves relevant in the digital world.
Expertise from A-Z - Underinsurance: Protecting customer outcomes
With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive? This article highlights how insurers can use data to better inform brokers and their SME clients about whether they have the relevant levels of coverage in place to improve the claims experience.