FCA
116 whitepapers and resources
FCA
Rules and guidance on payment protection insurance complaints: feedback on CP15/39 and further consultation
This FCA paper outlines feedback received on our proposals in CP15/39, gives responses to that feedback, highlights areas where we have amended our proposals because of feedback, sets out revised proposed rules and guidance reflecting those amendments and outlines what happens next.
FCA regulated fees and levies: Insurers’ tariff data for 2017/18
In this consultation paper the FCA sets out proposals for a transitional provision covering insurers’ tariff data. This will be used to calculate insurers’ FCA periodic fees and the Financial Ombudsman Service annual levies for 2017/18.
Infographic: FCA study into the sale of add-ons
This infographic illustrates the main details of the FCA’s study into the sale of general insurance add-ons and what the four remedies mean for add-on buyers and sellers.
CII policy briefing: FCA thematic review on general insurance appointed representatives
Following concerns highlighted in its latest business plan, the Financial Conduct Authority (FCA) has published the results of a detailed thematic review into general insurance firms using the appointed representatives regime. This CII policy briefing highlights the main findings and material risks.
CII public affairs update: Issue three 2016
The CII's public affairs updates contain news from Westminster and Whitehall, Europe and the regulator. This issue covers: the FCA's risk outlook; PRA feedback on general insurance stress test; MiFID II developments; EIOPA EU-wide insurance stress test.
Video: Improving access to justice
The FCA’s review into add-ons has pushed legal expenses insurance into the spotlight. In this video, Post's Katie Marriner joins Arag’s Tony Buss and Higos' Ian Gosden to find out what the future holds for legal expenses insurance and what makes a firm stand out in terms of broker service.
The admin fee rip-off
In this one page article, Rebecca Rutt, senior insurance writer, Money Saving Expert, sheds light on the view that customers are being ‘duped’ by unfair administration fees and why the regulator needs to get involved to enforce a blanket ban on unfair extras.
Thematic review: Fair treatment of long-standing customers in the life insurance sector
The FCA conducted a thematic review to assess how firms were operating their investment-based life insurance product closed-books and to determine if they were treating their closed-book customers fairly. This paper sets out how the FCA conducted its review, key findings and expectations for firms.
Video: Expertise from A-Z with Sarah Mallaby
In this video, Allianz head of technical claims Sarah Mallaby shares her thoughts on whether the Jackson reforms were a success or not; what the changes in the threshold for personal injury claims might mean; and why Allianz is not a soft touch when it comes to fraudulent claims.
Strengthening accountability in banking and insurance
The PRA and the FCA consulted on a set of proposals for the provision of regulatory references in respect of individuals applying for certain roles at deposit-takers, insurers and investment firms. This policy statement provides information on the corresponding rules that have been made by the PRA.