People Management
312 whitepapers and resources
People Management
How easy is it to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims?
In this snippet from a recent motor claims webinar, an insurance panel featuring Hugh Pelling from Blue Prism, Neil Ashley of Aviva, and Peter Edgar of RSA discuss how easy it is to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims.
Becoming strategic with intelligent automation: What a difference a crisis makes
For those automating work and augmenting knowledge tasks, the Covid-19 crisis presented a big question: go big, or hunker down? Part one of the ‘Becoming strategic with intelligent automation’ series focuses on how leading businesses responded to the Covid-19 pandemic and how the choice played out.
A guide to intelligent automation for the insurance back office
This ebook provides a guide on how to identify the functions and processes where automation can make an immediate impact in the insurance back office, and how to engage your people with a new approach to work.
Claims processes: The biggest challenge to talent and changing roles in insurance
For the insurance industry the speed of change is arguably greatest within the claims function. This blog sheds light on what the claims department of the future will look like, how existing roles are changing, and the skills challenges and opportunities within the insurance industry.
How to create an effective communications strategy for your intelligent automation program
In this webinar, Ian Blackburn, customer success manager, Blue Prism Cloud, discusses how you can ensure your internal communications are doing your automation project justice, and how to elevate your strategy so that your team are not just behind you, but beside you leading the charge.
Is working from home actually best for customers and employees?
The working from home model has real potential to become a permanent fixture for many insurers, although some key issues still need to be addressed. This blog highlights some important considerations when it comes to managing employees and meeting customers’ needs in a remote working environment.
Brexit: How will the EU Settlement Scheme affect employers?
In this article, Hannah Thomas, Markel Law’s employment law solicitor, summarises the EU settlement immigration scheme in place for European Economic Area nationals, Swiss nationals and their family members who wish to continue living in the UK after 30 June 2021 and what it means for employers.
Required immunity: Can I force employees to have the Covid-19 vaccine?
It’s hard to imagine a word cloud for 2020 without the word “vaccine” in it, and 2021 is proving to be little different. This content focuses on whether employers can require employees to be vaccinated before returning to work, and potentially dismiss them, if they refuse.
Before and after Covid-19: Reimagining work with automation
The old way of working has gone forever, and we are entering a new normal. Based on research produced by Blue Prism in association with CIONET, this report focuses on the contrast between work in the pre and post Covid era and the change imperatives facing the C-suite.
Cyber: Unlocking opportunities for insurers and brokers in a shifting market
The Cyber Risk Survey conducted by Post in association with CyberScout provides some great insight into claims activity and changes in the cyber landscape. This spotlight sheds light on how insurers and brokers can help their customers to assess and mitigate potential risks to their businesses.