Technology Trends
1499 whitepapers and resources
Technology Trends
Remote working resources on ARAG Legal Services website
Business policyholders whose staff may be working remotely, many of them for the first time, can use two tools to help ensure that homeworking is legally compliant. Download this content to find out more about ARAG’s Homeworking Policy builder and Homeworker Risk Assessment tools.
Blog: Delivering a personal, timely and multichannel experience without putting core operations at risk
The Covid-19 global health crisis has put an ever greater emphasis on digital channels to provide a seamless, personalised and integrated customer experience. This blog highlights how insurers can deliver a personal, timely and multichannel experience without putting core operations at risk.
Blog: Getting over the back office blockade to maximise the omnichannel opportunity
The global health crisis caused by Covid-19 has put an even greater focus on the digital preparedness of the insurance sector. With customer expectations changing, this blog highlights why insurers only have a short window of opportunity in the omnichannel world.
Why West Bend went all-in on cloud
West Bend Mutual identified the need to transform its core systems in order to prepare for a digital future. This article highlights the challenges faced by West Bend during the initial transformation project and why the company decided to migrate to Duck Creek’s cloud-based OnDemand core solution.
Redefining business resources: Financial services & insurance
In this whitepaper, we take an in-depth look at the challenges facing the financial services and insurance sector, and how the evolution of the workforce is redefining business resources to meet these challenges head on.
Virtual teams delivering real-world results: Introducing the vRRI
Covid-19 has changed the way we work – definitely in the near-term and possibly forever. This whitepaper looks at how organisations can apply Rapid Results Initiatives to the world of virtual teams and deliver real-world results.
Virtual teams delivering real-world results
Rapid Results Initiatives (RRIs) are team-based, problem-solving, change-driving machines, which were originally developed by Schaffer Consulting. With teams working remotely for the foreseeable future, this article looks at how organisations can apply RRIs to the world of virtual and remote teams.
Communications in the time of Covid-19: Delivering SMARTER digital conversations just became more critical
In light of the Covid-19 pandemic, this blog focuses on why it is critical for businesses to stay focused on what matters most—the customer experience and why evolving from static communications to two-way, interactive, SMARTER conversations with customers has become more critical as a result.
Webinar: Micro mobility and the transport models of the future
Tackling the big questions laid out in the Department for Transport’s Future of Transport Report, an expert panel featuring representatives from the RAC Foundation, Delta EE, Zego and Axa discuss micro mobility and the transport models of the future.
Achieving digital agility in the age of Covid-19
This blog highlights some of the challenges businesses are facing in the age of Covid-19 and ways to improve digital agility in order to overcome this disruption and lead meaningful conversations with customers at a time when it is more important than ever.