Technology Trends
1465 whitepapers and resources
Technology Trends
Simplifying your core systems
Given the potential to save time and resources, the rationale behind having a common set of definitions seems pretty clear-cut, yet most insurers have not implemented this imperative. This white paper provides advice to insurers on the specific steps they can take to simplify their core systems.
KYC and AML: Your essential guide to intelligent automation in finance compliance
From the first touch point to the later ‘back book’ checks, financial institutions have to work hard to get regulations to work together with customer experience. This guide focuses on how organisations can use intelligent automation to strike a balance between compliance and customer experience.
Tackling the complex challenges of commercial insurers with Duck Creek Solutions
For commercial insurers, the ability to rapidly process complex data and act on it swiftly is a critical competitive advantage. This white paper explores the unique challenges facing commercial insurers and the ways in which Duck Creek's solutions can turn those challenges into opportunities.
Customer centricity in the digital age
To succeed in the modern insurance marketplace, carriers must focus first and foremost on the evolving expectations of their customers. This eBook explores the tools, techniques, and strategies carriers can tap into for success, and delves into three key concepts.
Motor Mouth podcast 11: Technology the driver in motor insurance
As the world moves through the coronavirus pandemic, the need to utilise new technology has been made starker. In this podcast, Jonathan Swift, content director of Insurance Post and Mike Brockman, CEO and founder of Thing Co discuss whether motor insurance can reap the benefits of new technology.
Spotlight: Customer case study - Providing insurance services to customers of the LSL Group for over 20 years
As a specialist property insurance broker, First2Protect is taking steps to implement a digital-centric operations strategy in order to thrive. This case study looks at how First2Protect leveraged Intelligent Automation and deployed Blue Prism Cloud’s digital workforce to achieve its goals.
Are technology upgrades holding insurers back?
The insurance technology landscape is developing rapidly. Based on research conducted by Duck Creek Technologies, this report focuses on the current technology challenges facing European insurance businesses and the impact of technology upgrades on day-to-day business activities.
Responding to Covid-19 in insurance operations: Four key stages to accelerate recovery as the "future of work" is redefined
The insurance industry is experiencing seismic shifts in day-to-day operations stemming from Covid-19, but early signs of longer-term trends are also starting to emerge. Based on questions from insurers, this paper focuses on four key stages to accelerate recovery as the future of work is redefined.
How managed digital business service can assist in transforming the insurance of the future
This whitepaper sheds light on the factors shaping the insurance ecosystem of the future and how incumbent insurers can leverage a managed digital business service to achieve a competitive advantage and long term growth, whilst also becoming more customer centric.
Three steps incumbent insurers can take to remain relevant to customers
This whitepaper focuses on how companies can achieve success in 2020 by making customer conversations SMARTer in order to improve customer retention. The paper also looks at the emergence of InsurTechs and three steps incumbent insurers can take to remain relevant to customers.