Technology Trends
1465 whitepapers and resources
Technology Trends
Why the Covid-19 pandemic calls for a return to basic cybersecurity principles
The Covid-19 outbreak has fundamentally impacted the cybersecurity landscape and presented new challenges for businesses. This article highlights how business leaders and their security teams can focus on a few, fundamental cybersecurity principles in order to face the challenges ahead.
Policy processing and broker service offerings: Covid-19 and beyond
For the next few months, most insurance companies will be operating to “keep the lights on,” with a focus on delivering essential services and maintaining operations. This infographic highlights the steps insurers can follow to elevate operational resilience, manage policies and support brokers.
Information, intelligence & innovation: How UK financial services is shaping up for 2020
Based on research conducted by Nuxeo, this report examines the challenges and opportunities facing UK banks and insurers in 2020, how they are preparing and where the industry is heading next.
Post Covid operating models for insurance
The Covid-19 experience and the challenges around operational resilience will change the way insurance companies look at operating models. This content highlights why previous operating model theories should be discarded and the factors insurers need to consider when creating new operating models.
Infographic: An insurance claims handler's survival guide
With a dramatic rise in unstructured content such as video and images, traditional claims processes need modernising. This infographic highlights how claims handlers can adapt to manage the increasing quantity and variety of content associated with claims.
Vlog: Why are ecosystems important for insurers?
What does the future look like for ecosystems in insurance? Ellen Kay, UK Product Manager at Duck Creek Technologies Europe, shines the spotlight on how insurers benefit from an ecosystem approach to technology in this short but highly informative Vlog.
Remote working resources on ARAG Legal Services website
Business policyholders whose staff may be working remotely, many of them for the first time, can use two tools to help ensure that homeworking is legally compliant. Download this content to find out more about ARAG’s Homeworking Policy builder and Homeworker Risk Assessment tools.
Blog: Delivering a personal, timely and multichannel experience without putting core operations at risk
The Covid-19 global health crisis has put an ever greater emphasis on digital channels to provide a seamless, personalised and integrated customer experience. This blog highlights how insurers can deliver a personal, timely and multichannel experience without putting core operations at risk.
Blog: Getting over the back office blockade to maximise the omnichannel opportunity
The global health crisis caused by Covid-19 has put an even greater focus on the digital preparedness of the insurance sector. With customer expectations changing, this blog highlights why insurers only have a short window of opportunity in the omnichannel world.
Why West Bend went all-in on cloud
West Bend Mutual identified the need to transform its core systems in order to prepare for a digital future. This article highlights the challenges faced by West Bend during the initial transformation project and why the company decided to migrate to Duck Creek’s cloud-based OnDemand core solution.