Technology Trends
1459 whitepapers and resources
Technology Trends
Combining technology with empathy to strengthen the insurance claims process
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
The automation of personal motor claims and policy management: Balancing speed & service
With digital insurance largely becoming the status quo in the motor insurance industry, this blog highlights what personal motor insurance automation entails, the benefits of automation for personal motor insurance and the challenges insurers face with automation.
Embracing AI: How automated machine learning is revolutionising the insurance industry
This report covers some of the key challenges facing the insurance industry today and how AI, specifically automated machine learning, can make a critical impact on underwriting, pricing, loss control and claims.
No-code financial controls and reconciliations
Insurers accept the need to invest in future infrastructure, however they are less willing to accept the significant time scales often required for initiatives to be delivered. This paper looks at how no-code financial controls and reconciliations remove these challenges and provide agile solutions.
Spotlight ADAS technology: Staying ahead of the curve
With the accelerating introduction of ADAS features, educating motor policyholders about changes to the repair process will help to improve the customer journey. This spotlight highlights how motor insurers can reap the benefits of ADAS by working in true partnership with their repair supply chain.
Spotlight ADAS technology: Educating policyholders on the repair process
By 2022 the European Union will make some advanced driver assistance systems mandatory for new cars. Based on the results of our recent ADAS survey, this spotlight focuses on how the market is preparing for this and how it is keeping up with the current ADAS equipped cars in the car park.
Pay for what you need: RSA reimagines self-serve insurance
In this webinar, RSA Group & UKI CIO David Germain, Capgemini’s Senior Director Wendy Williamson and Duck Creek Technologies Managing Director for Europe Bart Patrick, discuss the importance of creating flexible, self-serve platforms for personal lines products to improve the customer experience.
Manufacturing your insurance product factory
In this webinar, an expert panel discuss what it means to be an 'Insurance product factory' and why this is important in today’s general insurance and P&C market.
Why fast-changing market conditions demand agile insurtech ecosystems
In this podcast, Andrew Yohn, product lead at Duck Creek Technologies discusses the benefits of leveraging an insurtech ecosystem integrated with core systems, and how plug-and-play technologies can help insurers capture a competitive advantage.
Claims technology: Benefits, outcomes & how to implement digital claims
Many insurers are utilising new claims technology and moving to digital claims processing in order to improve claims management. This blog highlights the benefits of investing in digital claims solutions and the steps insurers can take to successfully make the digital claims transformation.