Technology Trends

1506 whitepapers and resources

Technology Trends

Busting ghost brokers with underwriting risk detection

Ghost brokers prey on individuals who seek low-cost insurance, who are familiar with the internet - but may be unfamiliar with how insurance works overall. This content explores the emergence of ghost brokers and how AI makes it much easier for insurers to detect ghost brokers and mitigate damage.

Three paths to modern P&C insurance core systems

The rapidly growing wave of insurtechs have given insurers a glimpse of what cutting-edge technologies can offer. In this video, an expert panel discuss the primary options for modernising legacy systems and the benefits insurers can gain from leveraging modern core systems and digital tools.

Tech trends video: Robots

Customer service bots were just the beginning. In this video, Laura Drabik, chief evangelist at Guidewire Software explains why a growing number of insurers are investing in robots to quickly transmit images and intel back to claims offices without sending adjusters into potentially dangerous…

How personalised interactive videos enhance customer experiences

One new tactic insurers are adopting is the development of personalised, interactive videos and deploying them across a number of use cases. This podcast discusses the evolution of video as a format and how personalised, interactive video can improve customer experience, retention and renewals.

Three paths for core system modernisation

As insurance consumer expectations continue to drive digital from a ‘nice to have’ to an operational requirement, the hurdles from outdated systems and software are becoming business barriers. This whitepaper focuses on three different paths to solve one problem and the pros and cons of each option.