Technology Trends
1459 whitepapers and resources
Technology Trends
Conversations for tomorrow: The new face of marketing
In the newest edition of Capgemini’s quarterly journal, ‘Conversations for tomorrow’, we consult over 20 thought leaders to discuss the issues that reflect the new face of marketing and lay out how CMOs can begin to prepare themselves to meet these challenges.
Why multinational insurers are embracing low-code core systems
How can insurers react to new market trends and evolving customer expectations more nimbly, but still be confident in the security and robustness of their core systems? This blog takes a look at why multinational, multi-line insurance companies are embracing low-code core systems.
Looking through the claims telescope: Re-engineering the supply chain to build a customer-first process
Now is the time for insurers to properly support a supply chain and claims service built around meeting customer needs - rather than archaic processes. This content sheds light on the limitations of disjointed claims processes and how modern technology can help insurers deliver on customer service.
Webinar – Part two: Optimise the policy lifecycle and claims process to achieve a seamless customer experience
In part two of this webinar, an expert panel provide practical advice to insurers on how to implement automation to achieve a seamless CX. Topics covered include: applying customer experience principles; building a business case to demonstrate ROI; balancing automation with human intervention.
The transition to electric vehicle insurance - what can brokers do to blossom in the ever evolving EV insurance market?
In this webinar, an expert panel discuss the opportunities for motor brokers to thrive in the EV insurance market and the steps brokers can take to ensure that products are fit for purpose as motorists transition to electric vehicles.
Eight ways business intelligence is transforming the insurance ecosystem
Data, and the way data is used, is arguably the most critical factor in how well an insurer meets customer expectations and improves overall process. This blog focuses on eight ways business intelligence is transforming the insurance ecosystem.
Markerstudy Group case study: M&A growth strategy and delivering a ‘hybrid’ future of office and home working
In light of the Coronavirus pandemic, Markerstudy had to get over 3,000 staff working from home, whilst on-boarding new staff from the firms it had acquired. This case study focuses on how Markerstudy leveraged Citrix and IGEL OS to support its M&A growth strategy and deliver a ‘hybrid’ future.
Combating fraud through identify verification
There has been a growing trend towards organised attempted fraud in the UK, whilst the global pandemic and increase in online transactions has created even more opportunities for fraudsters. This content focuses on how insurers can leverage identity verification to help combat fraud.
What makes usage-based insurance possible?
Usage-based insurance means ‘pay-how-you-drive’ and provides a way for motor insurance companies to set premiums based on individual driving habits. This blog provides a brief overview of technology adoption within Australia’s motor insurance market and what makes usage-based insurance possible.
How can insurers leverage new technologies to level up with customer expectations and future-proof the industry?
Whether it is buying/renewing motor cover or watching the latest eight-part blockbuster drama, as far as consumers are concerned the journey should not be too dissimilar. In this webinar, an expert panel discuss how insurers can harness new technologies to level up and satisfy clients.