Technology Trends
1501 whitepapers and resources
Technology Trends
Case study: esure cuts call center fraud by 40% with iovation
The rise of digital applications for insurance policies has brought with it an increasing number of bad policies, with fraudsters turning to aggregators to solicit quotes and submit applications. This case study looks at how esure collaborated with iovation to combat omni-channel fraud.
Infographic: Human x Machine - Talent and the augmented workforce
This Human x Machine infographic focuses on AI’s ability to transform how work is done, how it is dependent upon how well a company can orchestrate its people and technology, and some key orchestration and operational challenges.
SMEs: Emerging risks - Protecting the little guys
A changing risk landscape is creating new challenges for SMEs and those tasked with providing the sector with insurance. This article highlights why SMEs need to evolve in order to mitigate the risks posed by cyber attacks, data protection issues and Brexit.
The use of data in commercial risk management
A study of insurance professionals investigated if and how insurance providers are making the most of their available data and what can be done to ensure effective risk management in the future. This infographic highlights how commercial insurers are using data to manage risks.
Infographic: AI tomorrow - How AI changes the future of work
This AI tomorrow infographic focuses on AI’s future impact on business, jobs, areas where it can be applied and outcomes companies largely anticipate, with more than half of companies expecting AI to deliver operational and CX outcomes in three years.
Definitive guide to next generation fraud prevention
This report explores how companies can leverage a next generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
Case study: How Zurich leveraged telematics data to improve claims services for customers
Telematics is enabling insurers to realise extraordinary, deep cost savings and loss ratio improvements. This case study features a close look at how Zurich Insurance has pioneered a solution for its claims costs and customer experience using the latest in technology and telematics services.
Digging deeper: Using business data and company director data to inform insurance risk management
Based on research conducted by LexisNexis Risk Solutions, this whitepaper focuses on how commercial motor and commercial property insurance providers are harnessing the power of business data to inform risk management, and why some providers are not yet using this data.
Travel insurance: Transforming and challenging through digital technology
Technology is transforming the travel insurance sector for its most important stakeholders – insurers; consumers; tour operators; medical and emergency service providers. This article looks at the specific technologies behind this revolution and the benefits for both policyholders and insurers.
SMEs: Emerging risks - Cybersecurity for smaller businesses
In 2018, household names such as British Airways, Marriott Hotels and Facebook faced the potentially devastating consequences of large scale data breaches. However, the threat may be bigger for SMEs, as smaller businesses lack the same resources to protect themselves against a cybersecurity attack.