IT Planning
363 whitepapers and resources
IT Planning and Management
General Data Protection Regulation (GDPR): Are you ready?
With GDPR coming into effect on 25th May, the sooner businesses begin to take action to meet the regime’s requirements, the better prepared they will be. Designed for brokers, this guide focuses on the scope of GDPR, its key principles and the steps businesses should be taking now.
GDPR: A great catalyst for enhancing customer experience
Ahead of its implementation on May 25th 2018, GDPR is one of the top board agenda items of every impacted organisation today. This whitepaper highlights why the real beneficiaries will be companies that put customer experience at the forefront of their delivery plan and approach.
Why should insurance carriers care about the digital revolution?
How does an insurance carrier successfully become a digital enterprise? In this eBook, Eric Deitert explores the effects of digitisation on an insurer’s relationship with its customers, and how to leverage key digital technology to cross the digital divide.
GDPR and its impact on insurance companies
The European Union’s General Data Protection Regulation is considered the most important legislation regarding personal data protection, globally. This whitepaper touches upon some of the more far-reaching challenges that GDPR poses for insurers before highlighting the opportunities presented.
EU General Data Protection Regulation: The path to compliance
This whitepaper addresses one of the key regulations that top executives have on their agenda: EU GDPR. What is it? What are the key data challenges and the fastest way to compliance? These and many other questions are answered in our publication.
Securing the digital enterprise: The cyber security journey - from denial to opportunity
Cyber crime is big business, and it’s becoming more of a threat every day. This whitepaper provides a practical guide to those organisations that are on their journey to use security as a business enabler as well as a useful checklist for those who are already on their journey.
Creating a network for the digital insurer: How insurers can achieve agility, efficiency and control within the network
The pace of digital disruption is putting tremendous pressure on many insurers' core networks. This whitepaper looks at strategies for insurers, exploring how the network needs to evolve to drive operational effectiveness, enable business change and support the needs of the digital insurer.
Why a full power BI deployment is the best data visualisation option
With the release of tools such as Power BI in recent years, the market for business intelligence solutions has exploded. This paper sheds light on the changing landscape and how businesses can leverage data visualisation tools to consolidate information and extract actionable insights.
Case study: Claims adjustments with Pega Robotic Automation
This case study focuses on how a prominent health insurer in the United States implemented robotic automation in order to transform its claims processes. The case study highlights the key business challenges that needed to be overcome and the benefits achieved following automation.
Artificial Intelligence (AI) in insurance - Optimising relationships and results
This whitepaper delivers a comprehensive overview on how Artificial intelligence is fundamentally changing the business of insurance. The whitepaper studies how AI is turning data into insights to enable insurers to improve marketing, sales, customer service and underwriting.