Digital transformation
341 whitepapers and resources
Digitalising claims handling to drive customer-centricity
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.
Blog: Life on the edge - disruption in the insurance industry as digitisation gathers pace
The aim of this blog is to analyse the benefits of interconnection and insurance, by looking at the digital edge, where the shift to digital is impacting the insurance market and just about every other industry.
Blog: Digital is transforming the insurance industry
What does digitisation in insurance actually mean? This blog outlines the specific implications of digitisation for the insurance industry, typical constraints hindering change and how they can be overcome, before highlighting the potential benefits that can be achieved by the industry.
Guidewire Cloud to accelerate TD Insurance Business Transformation
TD Insurance is part of the TD Bank Group, one of Canada’s largest financial services organisations. This short blog highlights how Guidewire is helping TD Insurance embark on the next phase of its transformation journey by migrating the Guidewire InsuranceSuite™ applications to Guidewire Cloud™.
The digital age of insurance: A roadmap to digital transformation
Now that the digital transformation of insurance is here, opportunities abound for brokers who are ready to take the steps necessary to ensure their futures in the digital age. This content focuses on the factors driving the digital age of insurance and why going digital matters for brokers.
The digital age of insurance: Five reasons why your brokerage should be digital
The time for denial of the digital age of insurance is over. The call to action is simple: it’s time for brokers to seize the opportunity of digital transformation. This eBook focuses on five reasons why your brokerage should be digital.
Why does being a digital broker matter to your business?
Designed for brokers, this infographic looks at the five reasons why investing in digital technology drives significant business value and enhances a broker’s ability to meet the needs of today’s insurance customer.
Case study: esure cuts call center fraud by 40% with iovation
The rise of digital applications for insurance policies has brought with it an increasing number of bad policies, with fraudsters turning to aggregators to solicit quotes and submit applications. This case study looks at how esure collaborated with iovation to combat omni-channel fraud.
Travel insurance: Transforming and challenging through digital technology
Technology is transforming the travel insurance sector for its most important stakeholders – insurers; consumers; tour operators; medical and emergency service providers. This article looks at the specific technologies behind this revolution and the benefits for both policyholders and insurers.
Transformation across the insurance lifecycle for better service and reduced cost
This case study focuses on how EXL worked with one of the world’s largest publicly traded P&C insurance firms to rapidly transform its insurance value chain, restoring profitability and establishing the insurer as a formidable digital-era competitor.