Business Management
2101 whitepapers and resources
Business Management - White papers related to Business Management
Sidestep project failure by building all-star delivery teams
Do change leaders in the insurance industry have anything to learn from sports psychology when it comes to motivating teams to achieve success? This guide explores how to inspire talented people to work together to deliver project outcomes.
Claiming loyalty: An insight into consumer attitudes towards insurance in the UK
Do customers feel valued by insurance providers or brokers? Love2shop conducted a survey to find out what UK consumers think about insurance and what motivates them. This content sheds light on the key findings including the power of rewards for responsible behaviour.
Transforming insurance: Creating a best-of-breed model by combining low-code and core platforms
How can insurers bridge the gap between out-of-the-box and customisable solutions to connect core systems and optimise claims processes? Designed for insurance leaders, this report explores a hybrid approach to driving value across core modernisation initiatives.
Five key trends that are influencing the construction market
What does the future hold for the UK’s construction market? From mitigating the impact of rising plant theft, to investing in new technologies to drive efficiencies, this report considers how five trends are shaping the sector and the implications for construction insurance risks.
View from the top: Creating customer-centric insurers
In this article, Amanda Fox, chief customer officer at Markerstudy, outlines the importance of communication, product design and employee engagement for insurance businesses pursuing a truly customer-centric approach.
Embedded insurance: Blind to the risks?
The huge excitement sweeping the insurance industry about the potential of embedded insurance is easy to understand. However, in the race to embrace this opportunity, many are in danger of overlooking the risks, reputational and regulatory. Read this article to find out more.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies. Comprising six success stories, this content sheds light on how leading insurers are using Appian to automate underwriting, streamline claims, modernise customer experiences, and transform workflows.
Podcast: What to expect from the FCA in 2024
Insurers should brace themselves for the FCA kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024. Listen to this podcast to find out what to expect from the FCA in 2024.
How insurers are tentatively embracing AI
You don’t have to scratch too far beneath the surface to uncover how AI is already transforming the way the industry functions today. This article explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
Blog: Ensuring insurance broker business resilience in times of crisis
Taking a proactive approach to disaster preparedness can reduce stress and ensure that brokers recover quicker should adversity strike. In this article, Adam Tier, head of underwriting at Ansvar Insurance, outlines the steps intermediaries can take to improve their resilience.