Business Management
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Business Management - White papers related to Business Management
Aviva’s Chambers on tackling SME underinsurance
In this article, Jason Chambers, director of innovation for SME at Aviva, explains how data and technology can help brokers explain the risk of underinsurance and protect their customers’ businesses.
Podcast: How to support vulnerable insurance customers
This Insurance Post podcast explores the steps insurers should take to understand the needs of customers in vulnerable circumstances and ensure their products and services are suitable.
Best practices for insurance underwriting case management
Underwriting management is a delicate balance of speed and accuracy. This blog sheds light on four best practices to consider when addressing insurance underwriting process transformation and the key benefits of end-to-end underwriting systems with automation capabilities.
How generative AI is everything, everywhere in insurance all at once
This article examines how insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business.
Leveraging AI to accelerate decarbonisation in insurance
In 2024 the FCA’s new rule to combat greenwashing came into effect. The rise of AI presents an interesting opportunity to accelerate efforts towards decarbonisation. This article examines how artificial intelligence could help insurers achieve their Net Zero goals.
Where AI in insurance is going, we won’t need roadmaps
This article sheds light on why insurers’ chief technology officers have swiftly shifted from working on their roadmaps to having science fiction-like aspirations for the future rollout of generative artificial intelligence.
Digital Bar Quarterly: Could AI help deliver “out of the insurance world customer experience”?
This article explores why insurance companies need to get out of the digital innovation slow lane and look beyond incremental change if they are to reap the full benefits of AI.
Why AI won’t fully replace the human touch in insurance
Although AI will play a pivotal part in modernising cumbersome, legacy insurance practices, one thing it won’t fully replace is the human touch. This article highlights why a combination of AI technology and the human touch can redefine customer success within the insurance market.
Navigating regulatory tides in P&C insurance
In an industry where regulations shift as quickly as the tides, property and casualty insurers across the EMEA region must adjust their course to navigate emerging rules on the horizon. This blog provides some top tips on how P&C insurers can navigate the regulatory tides.
Ireland construction trends: Industry report
HSB's report considers the key trends that are influencing Ireland’s construction market prospects and impacting construction insurance risks, from the small tool theft epidemic to the modern technologies which could enable the high demand for residential housing.