Strategy
1144 whitepapers and resources
Strategy
Case study: GoCompare.com facilitates early fraud reduction
This case study focuses on how GoCompare.com implemented iovation’s device recognition technology at point-of-quote to identify high-risk traffic, flag third party fraud, block misuse of its website, and increase partners’ confidence in the customers passed to them.
C-suite insurer: Keeping customers informed
Customers’ expectations are changing and they are demanding to be more informed. In this article, Mike Crane, managing director at LV= Broker explains why insurers risk alienating customers if they don’t explain how and why they price risks.
Is a single customer view taking off in insurance?
The term ‘single customer view’ has been a buzzword for a number of years now, but how close it is to being a reality in insurance? This content provides a summary of Post’s roundtable discussion produced in association with MarkLogic, where an expert panel shared their views.
Infographic: Combining technology and the human touch for stronger motor insurance relationships
A survey of 1,500 motor insurance buyers reveals how customers perceive insurance premiums and what could improve the disconnect between price and perceptions. This infographic illustrates consumer attitudes and how motor insurance providers can develop stronger relationships with their customers.
Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
Commercial insurtech is like an exclusive club - and you're invited
By 2021, it’s estimated that global commercial property and casualty insurance premiums will rise to almost $900 billion. This article looks at the opportunities available to insurtechs within the commercial lines space and why there has been a lack of investment from start-ups so far.
A new era of P&C claims management: Handling claims in an increasingly digital, analytic and flat world
The processing and payment of insurance claims is the moment of truth between property and casualty insurers and their customers. This whitepaper looks at the new technological tools and analytics capabilities available to P&C insurers which have the potential to transform their claims performance.
Blog: Using data to build better ways of doing business
Using examples of insurers who are transforming their businesses, this article looks at the processes linked to data integration and automation that can enable insurers to open up new business opportunities and improve interactions with their most profitable clients.
Gender diversity in leadership roles
According to a Million Women Mentors whitepaper, women comprise 60 percent of the insurance industry’s workforce but only occupy 19% of board seats, 11% of named inside officer positions and 12% of top officer positions. This article explores gender diversity in leadership roles.
Blog: Understanding the data challenge in the insurance industry
In part three of our blog series, we are going to dig more into the struggles insurance companies face when it comes to traditional relational database technology and how to tackle these head on.