Strategy
1144 whitepapers and resources
Strategy
Insurance on purpose: Disrupt to attract next generation industry talent
It’s estimated that 50% of the current insurance workforce will be retired by 2030, with the industry facing fierce competition from other sectors to recruit new talent. This article focuses on how the industry can change the face of insurance to attract the next generation of talent.
Robotic Process Automation and Artificial Intelligence
In order to respond effectively to increasing customer demands, companies are investing in automated technologies which can allow products to be brought to market in a more agile way. This feature sheds light on how RPA and AI could assist insurers and brokers.
Leading from the front: CEO perspectives on business transformation in the digital age
BT commissioned the Economist Intelligence Unit to ask 400 CEOs globally how they are rising to the challenge of digital transformation. This report provides insights into what digital transformation means for leaders of multinational companies, key opportunities and obstacles to overcome.
Botman vs superagent: Man vs machine in the future of customer experience
Machines are getting smarter, so should we fear for our jobs? Download this whitepaper to find out how far machine-learning has come and how we can use it to make both our jobs, and customer experience, better.
ADAS webinar: Negotiating the potholes of automated driving
As ADAS in its many guises becomes increasingly widespread, it throws up a host of repairer – and insurer – challenges. A panel of motor experts discussed the challenges head on at a recent webinar organised by Post in association with Auto Windscreens.
Rise of the machines: How artificial intelligence will revolutionise insurance
Over the course of the next 10 years, the insurance sector is likely to see artificial intelligence implemented within all sections of the value chain. This article looks at the impact of artificial intelligence on underwriting, claims and fraud detection.
Top 50 brokers in personal lines
Produced by Insurance Age in association with Aviva, this supplement sheds light on the top 50 brokers in personal lines, the state of the market, how brokers can stand out from the crowd and why the market is ideally positioned for further success in the next 12 months.
Infographic: How UK home insurers are meeting the future - Challenges, priorities and trends
Based on input from home insurance professionals, this infographic illustrates the key priorities and challenges, as well as the top trends facing UK home insurers today. Topics covered: transforming markets; putting customers first; smart home technology; mobile and digitisation.
Navigating the risks of collaboration
Collaboration is more important than ever for charities with 52% expecting to partner with another. Do you know how to help them? Designed for brokers, this article sheds light on how you can help charities to steer through the risks involved in collaboration.
Trading in the United States – Risk, compliance and insurance factors to consider
Increasing globalisation, Brexit and the prospect of new UK/US trade deals are growing incentives for trade with the US. This article explores the important risk, insurance and compliance considerations companies need to make before taking the plunge.