Business Management
2102 whitepapers and resources
Business Management - White papers related to Business Management
Crisis management imperatives: More aware, better prepared, ready to respond
In this article, Carrie Huang, an Underwriting Manager with AXA XL’s Crisis Management team for Asia, explains why resilience is the fundamental imperative for companies today, and outlines how firms can become more aware, better prepared, and ready to respond to adversity.
Spotlight: Vehicle replacement - the evolution of mobility
A new decade sparks an urgent need for motor insurance providers to adapt to the needs of a changing motoring community. Produced by Europcar, this content focuses on how motor insurers can address the need for a wider range of policyholder mobility options when their vehicles are off the road.
A view on the future of insurance fraud analytics
Now is the time for insurance companies to revolutionise their fraud analytics capabilities. Download this content to find out how insurers can leverage artificial intelligence to serve honest customers exceptionally fast, while instantaneously flagging bad risks for further investigation.
Infographic: Your guide to the digital revolution of insurance
With increasing industry consolidation, new market entrants, and customer experience at an all-time high, this interactive infographic highlights why there is an urgent imperative for independent brokers to join the digital revolution of insurance in order to future-proof their business models.
Tensions old and new raising risk of active assailants, political violence
Random acts of violence involving active assailants have been increasing in frequency and severity, at least until the coronavirus pandemic. This content focuses on the impact of terrorism or an active assailant incident and how businesses can mitigate the risks of such events.
Keeping predictive fraud models accurate In exceptional times
Covid-19 proved that data science models have their shortcomings and can be less than reliable when deviations occur. In this content, Richard Bakker, head of data science for FRISS highlights the actions the business has taken to ensure its fraud fighting models are reaching optimal performance.
Redefining diversity to drive growth and shore up organisational resilience in insurance
Now, more than ever, diversity is a recurring theme in our conversations with insurance leaders. This content focuses on why insurance companies first need to redefine diversity before they can meaningfully embed it into their cultures and reap the true benefits.
The shape of shipping: Cargo insurance in 2020
Today, the cargo market is in a state of distress and correction, with Lloyd’s issuing a directive to its syndicates to improve their profitability or exit the market. Produced by AXA XL, this article focuses on the state of the cargo insurance market in 2020 and the challenges faced by carriers.
Discovering dishonesty: Keys to detecting dishonest behaviour and driving change
Providing a supreme customer experience is an important differentiator for insurers. However speeding up processes can offer opportunities for ill-intentioned customers to exploit insurers’ systems. This content focuses on how insurers can identify and appropriately deal with dishonest customers.
Covid-19 puts the focus on insurance continuity, self-service and new processes
The arrival of the coronavirus pandemic has changed the risk landscape for insurance providers, whilst for many consumers Covid-19 was a stark awakening that usage-based insurance could be a smart choice. This blog highlights how Covid-19 is reshaping consumer attitudes towards new technologies.