Business Management
2102 whitepapers and resources
Business Management - White papers related to Business Management
Unlocking the value of touchless claims
It’s no secret that the claims process is inherently fragmented and complex. Watch this webinar to find out how the industry defines “touchless claims” and how insurance companies can implement claims automation to improve both the claims process and customer outcomes.
Looking across at US and UK insurance evolution: The data differences and similarities
In this blog, Jeffrey Skelton, Managing Director, Insurance, UK & Ireland, LexisNexis Risk Solutions, sheds light on the differences between the UK and US insurance markets. Download this blog to find out what best practices can be shared in terms of risk management, data usage and pricing.
Thwarting Covid-19 claims fraud
History has proven that times of economic crisis see a huge increase in insurance fraud across most lines of business. This content provides some specific examples of insurance fraud which are on the rise and how insurers can make use of advanced analytics to stay one step ahead of fraudsters.
The benefits of natural disaster evacuation coverage and why you need it
Natural catastrophes present serious safety threats as more organisations take on international exposure. Produced by AXA XL, this article highlights why organisations require natural disaster evacuation coverage to protect their people overseas and the key characteristics of the coverage.
Process automation momentum calls for real-time insurance fraud detection
In our fast-moving world, insurance customers demand real-time decisions. With automation and digitisation firmly on the agenda for insurers, this content highlights why investments in real-time risk assessment and fraud detection are required to modernise underwriting and claims processes.
Case study: Enterprise automation saves an insurer millions
EXL helped a leading insurance company achieve an end-to-end claims transformation leveraging RPA, data analytics and a claims center of excellence. Download this case study to find out how the insurer saved $21M of potential fraud and reduced average claims processing times by 40%.
Maintaining empathy in an era of claims automation
As the industry embraces touchless claims handling, insurers cannot forget the importance of maintaining a personal touch when it comes to helping customers in times of need. This webinar focuses on the challenges and opportunities of automating customer engagement within the claims space.
The future of claims processing is here ... are you ready?
Designed for insurance claims executives and claims decision makers, this whitepaper explores how insurance companies can leverage modern content services, automation and AI to improve claims processes and increase customer loyalty.
Enabling the four stages of Covid-19 recovery with automation
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Infographic: Enabling insurance businesses in the London Market to achieve modernisation through automation & analytics
The Covid-19 pandemic has escalated London Market insurers’ commitment for modernisation. This infographic sheds light on the challenges presented by the ‘new normal’ and how London Market insurers can leverage automation & analytics to achieve modernisation.