Business Management
2178 whitepapers and resources
Business Management - White papers related to Business Management
What's ahead for the construction industry post-Covid-19?
New jobsite processes and more digitalisation are among the changes that Gary Kaplan, president of AXA XL’s North America Construction insurance business, sees ahead for the construction industry following the Covid-19 pandemic. Watch this podcast to find out more.
Webinar: Managing claims content chaos with intelligent content services
Today insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. This webinar discusses how to improve customer retention and increase efficiency in the claims experience.
Infographic: An insurance claims handler's survival guide
With a dramatic rise in unstructured content such as video and images, traditional claims processes need modernising. This infographic highlights how claims handlers can adapt to manage the increasing quantity and variety of content associated with claims.
Vlog: Why are ecosystems important for insurers?
What does the future look like for ecosystems in insurance? Ellen Kay, UK Product Manager at Duck Creek Technologies Europe, shines the spotlight on how insurers benefit from an ecosystem approach to technology in this short but highly informative Vlog.
Remote working resources on ARAG Legal Services website
Business policyholders whose staff may be working remotely, many of them for the first time, can use two tools to help ensure that homeworking is legally compliant. Download this content to find out more about ARAG’s Homeworking Policy builder and Homeworker Risk Assessment tools.
Let’s Talk: Social anthropologist Frédéric Keck on the coronavirus
In this article, Frédéric Keck, director of research at France’s National Centre for Scientific Research discusses how Covid-19 compares with previous outbreaks, how the global public health system is faring and how companies as well as individuals should respond to this event.
Blog: Delivering a personal, timely and multichannel experience without putting core operations at risk
The Covid-19 global health crisis has put an ever greater emphasis on digital channels to provide a seamless, personalised and integrated customer experience. This blog highlights how insurers can deliver a personal, timely and multichannel experience without putting core operations at risk.
Loss prevention never stops: Risk engineering through the Covid-19 pandemic
In this article, Corinne Vitrac, CEO of AXA XL Risk Consulting, discusses how loss prevention efforts have adapted during the Covid-19 crisis and how risk engineers are standing side-by-side with clients as we all adapt to new ways of working.
Blog: Getting over the back office blockade to maximise the omnichannel opportunity
The global health crisis caused by Covid-19 has put an even greater focus on the digital preparedness of the insurance sector. With customer expectations changing, this blog highlights why insurers only have a short window of opportunity in the omnichannel world.
Redefining business resources: Financial services & insurance
In this whitepaper, we take an in-depth look at the challenges facing the financial services and insurance sector, and how the evolution of the workforce is redefining business resources to meet these challenges head on.