Business Performance Management
398 whitepapers and resources
Business Performance Management
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data. This content explores five different types of bias and whether AI will make data bias a problem of the past.
Towards smarter, efficient and trusted insurance marketplaces through computable contracts
How can computable contracts and distributed ledger technology benefit insurers? This content examines the applications of computable contracts in the insurance industry and the way forward for enterprises in integrating computable contracts to achieve greater transparency and process efficiencies.
How customer communications management systems create better customer experiences
Effective communication is the foundation of any solid insurance customer experience initiative. This blog highlights how customer communications management software leverages the best of digital insurance functions to improve all aspects of the customer experience.
Blog: Enterprise content management for insurers
Many insurers are still missing the mark when it comes to managing their data and information. That’s why today’s insurers need a modern enterprise content management solution. This blog highlights five components of an ECM system and ten reasons why insurers need a modern ECM system in 2022.
Accelerating transformation in insurance
To thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet. This content highlights why now is the time to embrace tech-driven opportunities and the steps insurers can take to accelerate transformation.
The benefits of technology for insurance brokers
This article investigates how modern technology can help the insurance industry move forward with greater flexibility and how brokers can reap the rewards of recent technological advances to plant the seeds of future growth.
Using data analytics for a localised approach in the Nordics
Insurance is a global business that must nevertheless account for local and even individual differences to deliver better outcomes across multiple facets of our industry. This blog highlights how insurers in the Nordics are reaping the benefits of local data and expertise to improve performance.
The data-powered insurer: Unlocking the data premium at speed and scale
Data is a mainstay for insurance organisations, but becoming data-powered is easier said than done and competition from insurtechs is on the rise. This report focuses on the concrete steps insurance organisations can take today to transform into data-powered enterprises and drive profitable growth.
How to choose the right technology
The benefits and types of technology available to insurance brokers are well known but picking the right suite of technologies can be daunting. This content provides advice to brokers on how to choose the right technology for your business.
The tech toolbox: What do brokers need?
With a plethora of options on the market, deciding which technological solutions are best for their business can be difficult for insurance brokers. This content highlights the essentials that every broker should have in their technology toolbox to help both their staff and customers.