Business Management
2166 whitepapers and resources
Business Management - White papers related to Business Management
InsurTalk with Laura Drabik: Aviva Italy's Vittorio Giusti on creating a better customer experience
In this video, Aviva Italy’s Chief Operating Officer, Vittorio Giusti discusses how the company's digital disruption initiative, AvivaPlus, radically redesigned the customer experience and created a digital paperless workflow tailored to the consumer.
Video: Providing a vision for intelligent automation in the insurance industry
With Covid-19 as a driver for transformation in all insurance sectors, this video from the 2020 Blue Prism World conference talks through the themes and trends for use of intelligent automation in the EMEA insurance markets.
Vlog with Alan O'Loughlin: Increased data volumes for insurance and building pathways for innovation
Produced by LexisNexis Risk Solutions, this video explains the rising volumes of data coming into the insurance world and how value is extracted from data in order to provide innovative solutions to insurance providers and their customers.
Captives' value rising as tools for resilience
2020 has been a remarkable year for emerging risks, and one of the early lessons is the need to enhance resilience. This article focuses on the specific ways captives enable businesses to be more resilient, whilst also financing and mitigating risks.
Commercial underwriting: Do you really know your customer?
The long-term success of an insurance company depends on a great many factors and one of the most important factors is ‘selection at the gate’. This e-book deals with the question of how automated risk assessment can play an important role in the commercial risk underwriting process.
What we can learn about insurance fraud: Reading Malcolm Gladwell’s talking to strangers
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
Exposures facing the haulage sector: Covid-19 and the implications for employers
Taken from ARAG's recent Talk to the Experts webinar about the exposures facing the road haulage industry, this video focuses on the wider implications for employers, and how they impact all businesses with workers and employees in the wake of the coronavirus pandemic and subsequent lockdown.
Adapting corporate social responsibility during the Covid-19 pandemic and beyond
Societies have been grappling with the effects of the coronavirus on individuals and communities as well as the economic fall-out and financial consequences for organisations. This article explains how corporate social responsibility efforts have adapted to try to meet the changing circumstances.
Let's Talk podcast: Art Fairs, TEFAF and the value of partnerships
In episode one of our new Art podcast series, Jennifer Schipf, Global Practice Leader for Art at AXA XL and Sofie Scheerlinck, Managing Director at TEFAF discuss the impact of Covid-19 on the industry and how various players in the art world are utilising technology to continue to conduct business.
Fire is never a gentle master: What we’ve learned from previous crises on the rise of insurance fraud
This content sheds light on insurance fraud trends during previous crises, the factors driving SME fraud during the current crisis and why now is the time for insurers to invest in solutions that could save them from paying out fraudulent (fire) claims in the post-Covid period.