Business Management
2111 whitepapers and resources
Business Management - White papers related to Business Management
Connecting the dots: Leveraging insurance claims data to drive profitability
Insurers are sitting on a gold mine of claims data with the potential to improve combined ratios and lower policyholder attrition. This content highlights the importance of investing in the tools necessary to connect the dots between policy characteristics, exposure details and granular claims data.
Issue 2 | Imagination & insight: The reading 'rendez-vous' for insurance leaders
Issue two of EXL’s Imagination and insight content series addresses how the Simplification of process, communication, design, management and Fluidity in operations can help businesses achieve competitive differentiation and deliver a rich experience to their customers.
Summary of McKinsey's Insurance technology modernisation summit - Munich Re Speciality
McKinsey recently held an invitation-only event called 'Insurance technology modernisation summit'. In this podcast, Duck Creek’s Scott Fitzgerald recounts big ideas and lessons learned from this summit, including fun facts from Munich Re Specialty Insurance.
Insurers as influencers: Building a more sustainable, responsible, and equitable world
The seriousness with which insurers take Environmental, Social, and Governance (ESG) issues has come under increasing scrutiny. This blog highlights why the insurance industry should embrace its role as an influencer of individual and business behaviour by making ESG part of its products.
Claims transformation for general insurers: Impacting the right outcomes
The claims function remains a critical moment of truth in the insurance value chain. This content focuses on why digitising the claims function holds tremendous potential for insurance companies and three key levers that need to be brought together to build a next-generation claims model.
From data to value in weeks: How an agile approach to analytics can transform insurance outcomes
Insurers are increasingly adopting advanced analytics to adapt to market dynamics and bring innovative solutions to market. This paper explains how an agile approach can reduce project time to weeks, driving better performance and enabling timely innovation.
The rise of the corporate gig economy: Implications for insurers
In this white paper, Paul Mang, Chief Innovation Officer at Guidewire, explores the concept and meaning of the corporate gig economy and raises critical questions about what it means for the future of insurance.
Are insurers and insureds ready for 5G?
The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole UK is expected to be able to access the service. This article highlights the implications for insurers and their clients.
Investing in progress: The financial services success matrix
Insurers have focused on modernising workflows to accelerate growth, rein in costs and remain competitive. But as many found out during the pandemic, they haven't gone far enough. Download this whitepaper to discover how to progress your digital transformation and key components for success.
Empowering customers to bridge the insurance gap
In today’s world, insurers can only survive if they empower their customers. This content highlights how insurers can help customers better understand whether their level of insurance coverage corresponds to their needs, and then leverage this information to help them become better protected.