Business Management
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Business Management - White papers related to Business Management
Claims - the genesis for digital transformation and cultural change
Insurers are continually striving to improve the claims service they offer and increase the speed at which claims are resolved. Featuring input from Ageas, AXA and Zurich, this spotlight focuses on why automation is vital to this process and the importance of digital skills within claims teams.
Data management for insurers: Main challenges and the path forward
How can insurance companies unlock the full potential of captured data? This research report provides clarity and guidance to insurers as they set out to develop more data-centric business models through automated technologies.
Pandemic pets and insurance
In the UK, 17 million households have pets and the number of pets insured has doubled in the last year. This content sheds light on the latest trends impacting the pet insurance market and the tools available to help pet insurers assess risks whilst also managing customer relationships.
Nine ways insurers can accelerate their digital transformation
This content sheds light on nine ways insurers can accelerate their digital transformation - from creating frictionless consumer experiences to optimising payment handling and reconciliations. Learn how insurers can capture more opportunities across multiple devices, audiences, and channels.
Uncovering the hidden benefits of intelligent automation
Start rethinking your insurance processes in 2022 by uncovering the hidden benefits of intelligent automation. It’s time to look towards human benefits such as increased employee satisfaction, support with flexible working models and the ability to improve products. Read this blog to learn more.
Top trends in life insurance: 2022
This analysis provides an overview of the top trends in the life insurance sector shaped by the innovative means life insurers are exploring to succeed amidst the evolving business landscape.
The future of insurance: AI, digitisation and climate change
The world’s largest insurtech event, ITC Vegas, returned to Las Vegas. What was top of the agenda for insurers, and what does this mean for the future of the industry? This blog provides some key takeaways for insurers from ITC Vegas.
Insurer Old Mutual creates new hours in the day for its employees
Read this case study to learn how Old Mutual accelerated its digital transformation journey with intelligent automation, enabling the company to give 22 million minutes back to its employees, deliver better customer service and build digital engagement.
Integration is key in acquisitions
The number and scale of M&A transactions in the insurance sector has increased exponentially. This article highlights why integration is key in acquisitions and why many firms often don’t think of integrating the businesses until it’s too late.
Maximising value and avoiding pitfalls: Best practices for Guidewire implementations
As the market leader globally, Guidewire’s core platform allows P&C insurers to effectively navigate their digital transformation, boosting innovation, accelerating integration and improving customer service. This content provides best practice advice for insurers when using Guidewire’s platform.