Business Management
2117 whitepapers and resources
Business Management - White papers related to Business Management
Digital insurance: Blockchain buzz
It’s a buzz word that’s been reverberating around the offices of many insurance companies but blockchain remains a grey area for most who work in the industry. This article sheds light on the characteristics of the mutual distributed ledger system and the benefits for insurers.
Infographic: Building the digital insurer - Three priorities insurers must tackle with speed
This infographic illustrates why insurers must tackle three key priorities with unprecedented speed to achieve digital transformation. Areas covered: product development; customer experience; operational efficiency and insurance functions most impacted by digital.
Big data: A challenge and an opportunity for brokers
The rise in ‘big data’ could usher in a host of opportunities for insurers to expand their customer bases but it could also prove a test for brokers. This article studies the threats posed to brokers from ‘big data’ and highlights how brokers can still make themselves relevant in the digital world.
Brexit: 100 days on and counting
Three months on from the Brexit vote, what are the likely implications for the insurance market in the UK?
Top 100 UK insurers: AM Best commentary
How have the top 100 insurers fared over the past year? What have been the highs and lows faced by the market? This article sheds light on the effect of strong competition and unfavourable claims trends upon UK insurers.
How insurers can invest in big data analytics to improve decision making
Big data and advanced analytics have begun to yield big payoffs for a few insurance companies and insurers globally plan to spend more on it over the next three to five years. This article highlights how big data can improve decisions in three key areas.
Calling on procurement to add more value to insurance claims management
Given the low priority assigned to claims handling in the past, many insurers face a capabilities gap, with under two-thirds of claims fully transparent to insurers’ own staff. This paper highlights how a broader, more strategic approach to claims procurement allows insurers to make improvements.
Are travel insurers keeping pace with global terrorism?
Some 15 years on from the catastrophic events of 9/11, Post examines whether the travel insurance market has kept up with the changing nature of international terrorism and whether insurers are doing enough to protect travellers going abroad.
Insurance risk study: Global risk, profitability and growth metrics
This is a companion volume to Global insurance market opportunities that includes the industry's leading set of risk parameters for modelling and benchmarking underwriting risk and global profitability.
Video: SME underinsurance with Harriet Conway
In this video, Allianz' SME customer experience manager Harriet Conway discusses how insurers can better serve the needs of their SME customers.