Business Management
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Business Management - White papers related to Business Management
Beyond pay and claim: Building profitable relationships in insurance through added value benefits
Collinson surveyed over 2,000 consumers who’ve bought or renewed travel, car or home insurance in the past 12 months in the UK. With a focus on product innovation, discover how added value benefits can be used to drive profitability across different demographics and products.
Aiming for the future: How AXA XL is responding to European risk managers' evolving needs
In this Q&A, Bruno Laval, Regional Head – Europe, Insurance at AXA XL, explains how he and his teams are responding to the challenges faced by clients across Europe and how our combined offering is giving them access to even greater capabilities and expertise.
Infographic: Too many technology risks do not have the right level of cover
Based on research conducted by Markel, 69% of the risks from non-technology specialist carriers do not have the appropriate level of cover or extensions. This infographic highlights how brokers can ensure that their technology clients have appropriate cover in place.
Washed out but not away
When Thai electronics firm, Hana, suffered devastating floods in 2011, production losses drove down profits whilst their customers looked elsewhere for new suppliers. A 5 year ‘drought’ in sales followed just 9 days of flooding, leaving business stakeholders to renew their focus on risk mitigation.
White list - is your glass half full?
As insurers continue to explore new ways to fight fraud, one thing they might consider is turning the models for identifying fraudulent claims on their head. This blog looks at how insurers could apply more intelligent white-listing of customers in order to speed up the fraud investigation process.
The next generations and insurance: Understanding buying behaviours and preferences of younger adults
The face of the insurance customer is changing. Applied partnered with ORC International to conduct a survey on what Millennials and Gen Z adults are looking for in their insurance providers. Read this report for insight into the insurance buying behaviours and preferences of these two generations.
The complex world of scheme compliance
Schemes have the potential to be a fantastic opportunity for brokers, however this outsourced world of insurers and brokers working together has strict regulation and compliance requirements. This article focuses on how brokers and insurers can navigate the complex world of scheme compliance.
Industry brief: Prevent application fraud and detect false claims
Policyholders have high expectations for a streamlined experience, but insurers must also consider the realities of rising fraud. This content looks at how insurers can balance the competing demands of catching fraud, authenticating good customers, and providing outstanding user experience.
Car insurance today
With advancements in the InsureTech space, there are many new opportunities opening up to motor insurance providers which can more accurately calculate risk and streamline claims processes leading to lower premiums. This article sheds light on the latest trends which are re-shaping motor insurance.
Special report: The future of personal lines
Having grown up in the digital age, the next generation of insurance customers will have very different expectations to previous generations. Based on the findings of our Personal Lines Survey, this report explores what the industry needs to do to future proof itself and meet these evolving needs.