IT Planning
363 whitepapers and resources
IT Planning and Management
Spotlight: Customer case study - Providing insurance services to customers of the LSL Group for over 20 years
As a specialist property insurance broker, First2Protect is taking steps to implement a digital-centric operations strategy in order to thrive. This case study looks at how First2Protect leveraged Intelligent Automation and deployed Blue Prism Cloud’s digital workforce to achieve its goals.
Are technology upgrades holding insurers back?
The insurance technology landscape is developing rapidly. Based on research conducted by Duck Creek Technologies, this report focuses on the current technology challenges facing European insurance businesses and the impact of technology upgrades on day-to-day business activities.
Three common ingredients: Product development opportunities & challenges
Aligning people, systems, and channels within an organisation to execute on a product strategy is no easy feat. This white paper focuses on three ingredients that lie at the heart of great product stories and their relevance to the insurance industry.
The G word: Why governance is critical to scaling up automation within financial services
Strategy leaders within financial services recently cited governance as the most significant success factor in successfully rolling out their early automation programs. Download this e-book to find out how to use governance to ensure a successful automation initiative.
Infographic: Operational resilience reimagined – How the insurance industry can unlock the opportunities
The ongoing Covid-19 pandemic has put operational resilience firmly on the board level agenda of insurance companies. This infographic highlights the factors shaping today’s business landscape, key risks to consider and areas where insurers can focus on to accelerate their resilience efforts.
How can insurance organisations benefit from intelligent automation?
Claims, back-office administration, policy administration, fraud prevention, compliance and customer services can all be transformed through Intelligent Automation. This e-book outlines specific use cases for deploying Intelligent Automation within the insurance industry.
Cyber security in the time of coronavirus
Many businesses are now planning for or actively implementing a business model involving far more remote workers than they had ever anticipated. This article provides advice on good business cyber security practices and key areas to consider when planning or deploying remote working capabilities.
How can banks and insurers effectively partner in the digital era?
In the digital age banks and insurers need to rethink their partnership approach to the customer and embrace the opportunities presented by the digital environment. This whitepaper looks at how insurers and banks can effectively partner together by leveraging the benefits of the bancassurance model.
Driving efficiencies through better fraud detection: Shift Technology
To help insurers battle fraud, Guidewire Software has added Shift Technology to its partner community and existing contingent of fraud fighting superheroes. This article outlines how Shift Technology enables insurers to proactively detect claims fraud throughout all stages of the claims process.
Imperatives for how to build for speed
For many insurance providers, building for speed requires a 180-degree shift, but getting there is easier said than done. In this white paper, you will learn imperatives for how to build for speed across four key areas.