Search results

Roundtable: Staying ahead of insurance fraud

At a recent roundtable discussion, hosted by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed the trends insurers are seeing around fraud, and the solutions firms are deploying to keep up with the increasingly sophisticated criminal activity.

Evolving the insurance claims supply chain

Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.

Roundtable: Can ESG unlock insurer value?

Insurance Post in association with CRIF recently gathered a group of insurance, underwriting and data experts to discuss how insurance providers can better evolve their ESG strategies in line with growing demand and responsibilities. This article recounts the most notable talking points.

Holiday from hell - Part two: Lost and damaged luggage

You may arrive at an airport when your bags fail to emerge onto the carousel, leaving you in an unfamiliar place with only a small selection of your possessions. Produced by DAS Law, this article provides advice on what to do if your luggage doesn’t turn up.

Digital claims: Closing the loop from FNOL to settlement

The digital world is ideal for logging a FNOL and follow-through claims communications, but the human element still remains irreplaceable. This article explores how to strike the balance between the benefits of an online and automated claims service, and the need for human intervention.

Better motor claims are no accident

The new Consumer Duty requires insurers to ensure reliable replacement vehicle offerings with dependable secondary suppliers, consistently meeting consumer expectations. This article outlines how innovative secondary suppliers can improve end-to-end incident management, benefiting all stakeholders.

Dogflation: Understanding its impact on pet insurance affordability

In 2023, the UK recorded 12 million dogs as pets. The rising cost of owning a dog, dubbed “dogflation”, highlights the increasing expenses of pet care. This article examines the impact of dogflation on the pet insurance industry and how insurers can offer competitive premiums to attract and retain…