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Roundtable: Staying ahead of insurance fraud
At a recent roundtable discussion, hosted by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed the trends insurers are seeing around fraud, and the solutions firms are deploying to keep up with the increasingly sophisticated criminal activity.
Evolving the insurance claims supply chain
Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.
Roundtable: Can ESG unlock insurer value?
Insurance Post in association with CRIF recently gathered a group of insurance, underwriting and data experts to discuss how insurance providers can better evolve their ESG strategies in line with growing demand and responsibilities. This article recounts the most notable talking points.
Holiday from hell - Part two: Lost and damaged luggage
You may arrive at an airport when your bags fail to emerge onto the carousel, leaving you in an unfamiliar place with only a small selection of your possessions. Produced by DAS Law, this article provides advice on what to do if your luggage doesn’t turn up.
Digital claims: Closing the loop from FNOL to settlement
The digital world is ideal for logging a FNOL and follow-through claims communications, but the human element still remains irreplaceable. This article explores how to strike the balance between the benefits of an online and automated claims service, and the need for human intervention.
Better motor claims are no accident
The new Consumer Duty requires insurers to ensure reliable replacement vehicle offerings with dependable secondary suppliers, consistently meeting consumer expectations. This article outlines how innovative secondary suppliers can improve end-to-end incident management, benefiting all stakeholders.
Holiday from hell - Part one: Flight delays and compensation
Flight delays and cancellations can be incredibly frustrating, often disrupting travel plans and causing significant inconvenience. However, passengers may be entitled to compensation depending on the circumstances. Read this article to find out more.
Brits found to be the most likely nation to insure their pets' lives and least likely to insure their own
The UK leads in pet insurance, with Brits more likely to insure pets than those in Europe or the US. However, only 31% have life insurance, below the global average of 43%. This article examines the statistics and what it means for the pet insurance industry as premiums rise.
How can insurance providers overcome compliance barriers and leverage technology to thrive in the face of regulatory pressures?
This research report explores the challenges posed by the ever-evolving regulatory landscape, the transformative impact of RegTech and how your organisation can stay ahead of the curve.
Dogflation: Understanding its impact on pet insurance affordability
In 2023, the UK recorded 12 million dogs as pets. The rising cost of owning a dog, dubbed “dogflation”, highlights the increasing expenses of pet care. This article examines the impact of dogflation on the pet insurance industry and how insurers can offer competitive premiums to attract and retain…