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Fraud Spotlight: Insurers face ‘cat-and-mouse’ with fraudsters
There has been a marked increase in opportunistic claims fraud, according to the Insurance Post Fraud Survey 2024 conducted in association with LexisNexis Risk Solutions. Featuring input from Ageas, Aviva and QBE, this spotlight sheds light on the latest insurance fraud trends.
Podcast: Why social housing providers need to update their cover
Why social housing providers should be prompted to update their insurance coverage and give accurate rebuild costs by conducting reinstatement cost assessments is the topic of the latest Insurance Post Podcast. Listen to this podcast to find out more.
Four ways to boost motor insurers' profits
Insurance Post gathered a group of personal lines experts to discuss what it will take to make motor insurance more profitable for providers and appreciated by policyholders. This article provides a summary of the roundtable discussion.
Home insurance: Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, this article examines what is behind settlement delays and how providers are managing expectations.
Insurance must prepare for a rise in deepfake AI fraud
In this article, Scott Clayton, Zurich’s head of fraud, shares how rapidly developing technology and digital manipulation threatens to put additional pressure on claims handlers, as deception becomes harder to spot.
Clinical negligence fixed costs & disbursements
How and when will the regime for fixed costs in clinical negligence claims with a settlement value of less than £25,000 be implemented? This article highlights the key takeaways following the Department of Health’s response to proposals for disbursement recovery in claims brought under the LDFRC.
HSB Knowledge Squad Podcast: The true cost of not having equipment breakdown insurance
Following our whitepaper, HSB’s Andrew Bazley, Alan Cain, and Andy Meanock discuss the commercial realities of equipment failures and how they can impact customers’ finances, and the trends and risk considerations you need to be aware of. Listen to this podcast to find out more.
Why Keeping up with Kardashians is vital for marketing insurance
41% of Gen Z say they turn to social media to decide which financial products to purchase. This article explores why keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services.
Post-termination restrictions for partners and senior team members
If an employee or partner has knowledge of your clients and techniques, your strategic plans and staff data could be attractive to competitors. This article explains the types of restrictions that firms can implement to protect such information and important points to consider when taking action.
Why open claims ecosystems are required
To deliver a claims service that customers can rely upon and insurers can be proud of, this article explores why collaboration between insurance providers, technology partners, and solution providers is needed.