Intermediary and Broker support
949 whitepapers and resources
Intermediary and Broker support
Insurance customer relationships: Making a great first impression
How can insurers and brokers create meaningful and long lasting customer relationships in a digital world? This content focuses on how onboarding sets the tone of insurance customer relationships, top tips for creating a positive first impression and using technology to complement human contact.
ARAG engages with FCA to reduce broker burden
While there has been plenty of talk about the FCA’s new rules on pricing and the reporting of value measures data, little of it has focussed on the sale of ancillary products or “add-ons”. This blog highlights how ARAG has engaged with the FCA to reduce the burden on brokers.
The importance of securing the right cover at the right price
More than 65% of customers working in specialist industries are often inappropriately covered by their insurance policies. This article highlights the problems this could cause in the care and tech industries and how brokers can secure the right type of cover for their clients.
How can insurance brokers unlock their full digital potential?
In a digital world, how can insurance brokers adapt to meet the evolving needs of their customers and stand out from the crowd? In this webinar, an expert panel discuss how brokers can become equipped with the knowledge and tools to harness digital technologies to win new customers.
Driving business growth for insurance brokers
In this webinar, an expert panel discuss the specific skills insurance brokers require to reach their full potential, why learning and development is an essential part of the business growth puzzle and how to attract the next generation of talent into the broker market.
15 years extending access to justice
Since we launched in 2006, ARAG has provided access to justice to hundreds of thousands of people who might not otherwise have been able to afford it. This blog reflects on developments over the past 15 years and ARAG’s growth in the legal expenses insurance market.
Better business - broking success: Carrot and no stick
In this article, Carrot Insurance MD Norrie Erwin discusses how the business has progressed so far, where its name comes from, and how telematics can shape the future of motor insurance.
ARAG family policy meets most common legal problems
Of the most common types of legal dispute encountered by consumers, the majority are specifically covered by ARAG’s Family Legal Solutions policy, while legal advice is available for any personal legal problem. This blog highlights the areas covered by ARAG’s Family Legal Solutions policy.
Debating chamber: Broker benefits in tech
With the UK being an established hub for digital innovation, brokers have the opportunity to build new books of business. In this article, Mark Lowther, technology leader at Markel UK highlights how insurance brokers can provide relevant solutions for technology firms.
In-depth: SME - Reinventing the high street
Many SMEs have had to change the way they work during the pandemic. This in-depth explores how the insurance needs of SMEs have changed and how brokers can help support businesses emerging from the Covid-19 crisis.