Intermediary and Broker support
898 whitepapers and resources
Intermediary and Broker support
Webinar: Mapping and innovating processes to drive better, customer focused decisions
Designed for insurers and brokers, this webinar explores how you can overcome the practical challenge of successfully changing the operating model in order to deliver a customer experience fit for the digital age.
The importance of ATE insurance in a high-value clinical negligence case
In this video, Carol Maunder, a partner at Dutton Gregory Solicitors, discusses a high-value birth-injury claim and the vital role that having after-the-event insurance with ARAG plays in enabling access to justice.
The RAG, Issue 27
ARAG's news bulletin covers the latest developments impacting the legal expenses insurance field. Topics covered: justice postponed but not forgotten; building at ATE partnership; personal injury awards; partnership history - Barcan+Kirby.
Finding a new gear: Controlling motor claims costs through automation technology
In this webinar, an expert panel discuss the potential for motor insurers and brokers to adopt a greater use of automation and new technologies to enable a real time, end-to-end digital motor claims process, starting with electronic first notification of loss.
Video: Exploring your legal options
In this video, Andy Talbot, Head of Sales and Marketing at ARAG UK, looks at Employment Practices Liability (EPL) and how an EPL policy is often seen as a key element in limiting the management liability risks of a business.
Cyber: Unlocking opportunities for insurers and brokers in a shifting market
The Cyber Risk Survey conducted by Post in association with CyberScout provides some great insight into claims activity and changes in the cyber landscape. This spotlight sheds light on how insurers and brokers can help their customers to assess and mitigate potential risks to their businesses.
Video: The potential of premium finance - How insurance brokers can make the most of 2021
Hear from Bundeep Singh Rangar, CEO of PremFina, as he outlines how insurance brokers can make the most of premium finance opportunities in 2021 and how the market has changed since the pandemic hit back in March.
Video: Building and retaining value with customers through the rapidly changing dynamics of 2020 and beyond
In this video, Fay Reinhold-Shor, UK regional manager and Jon Maury, vice president - international operations at Zywave discuss the challenges brokers have been struggling with the most in 2020 and how Zywave has been helping the broking community get through a challenging year.
Video: The looming crisis - How prepared are SMEs and insurance brokers for a cyber attack?
In this video, Matt Drinkwater, cyber & financial lines underwriting manager, NMU, explores the impact on SMEs and insurance brokers who don’t buy cyber cover and why protection is a necessity for all businesses.
Being there for your customer: Claims operations designed for the Covid era
Richard Napoli, Claims and Legal Services Director, Markel UK, recently joined a panel of experts at Insurance Post’s Claims and Fraud Summit where they discussed how Covid-19 has forced insurers to reimagine their customers’ claims journey. Read this content to find out what Richard had to say.