Intermediary and Broker support
898 whitepapers and resources
Intermediary and Broker support
Driving growth in the 'new normal': A blueprint for commercial broker success as we emerge from the Covid-19 pandemic
Covid-19 has undoubtedly impacted the UK SME sector and time will only tell by how much. This content examines the potential market for commercial brokers targeting SMEs in the UK today, the challenges faced by SMEs and how brokers can solve these challenges through added-value partnerships.
How brokers can reap the benefits of payment services
In this video, Insurance Age’s content director Jonathan Swift, speaks with Close Brothers Premium Finance about the benefits of their payment services and how brokers as well as their clients can operate in an ever changing climate.
ResponseTap's Ross Fobian on how the insurance industry can deliver better customer experiences
In this article, Ross Fobian, CEO of ResponseTap, looks at why the insurance industry has struggled with improving the customer experience, why insurance needs to shift from being a commodity to a valued experience and the importance of developing customer-centric processes.
The emerging art collector checklist
Like any other objective, acquiring art is a goal that needs careful planning. In this article, Farzina Coladon, underwriting manager for AXA XL’s Art division in Toronto shares a checklist for art collectors to use to ensure they’re investing wisely.
Blog: Why brokers must use data to understand post-pandemic risk
The hunger for deeper data insights for more accurate risk assessment and pricing continues to grow, with brokers facing new risks created by the Covid-19 pandemic. This blog highlights the importance of digital, data and connectivity as brokers navigate a world with coronavirus.
Blog: Three ways brokers can be more efficient working remotely
Independent brokers have had to evaluate and launch new plans to get staff working from home, whilst continuing to serve customers. In this blog, Andy Fairchild, CEO at Applied Systems Europe, considers how to get the best out of teams who are working from home.
Blog: Four ways brokers can move forward in a reshaped world
Overnight, the Covid-19 pandemic created isolation, remote workforces and, for many brokers, revealed cracks in operational foundations that weren’t previously apparent. In this blog, Andy Fairchild, CEO at Applied Systems Europe, looks at four ways brokers can move forward in a reshaped world.
Blog: The digital path forward for the broker market
In this blog, Andy Fairchild, CEO at Applied Systems Europe highlights some key takeaways from the annual Applied Digital Broker Survey, four key forces driving change and why now is the time for digital transformation within the broker market.
Vlog with James Burton: Drivers for data use by brokers and the products that can help the broker market
In this short video, James Burton, Senior Director of Product Management, LexisNexis Risk Solutions, explains the different drivers for data use by brokers and the products that can help the insurance broker market to improve customer relationships.
Health and safety in the care sector
In this extract from ARAG's latest Talk to the Experts webinar about the heightened legal pressures on the care sector, since the coronavirus outbreak, Alison Marriott, Senior Associate Solicitor at Stephensons Solicitors LLP talks about the health and safety implications for care providers.