Technology Trends
1466 whitepapers and resources
Technology Trends
Video: Build an engaging, Insurance Quote and Buy app in just 10 days
The digital landscape has become increasingly complex, as customers become less loyal to brands with the increase of start-ups driving disruption. This video focuses on three ways these customer requirements place a significant burden on organisations.
Justifying the value of the cloud to your business
To successfully adopt cloud technology requires most insurers to identify and quantify business value. This blog post discusses how insurers can justify the investment to move to the cloud beyond just IT benefits.
Blog: Life on the edge - disruption in the insurance industry as digitisation gathers pace
The aim of this blog is to analyse the benefits of interconnection and insurance, by looking at the digital edge, where the shift to digital is impacting the insurance market and just about every other industry.
Video: Cyber risk masterclass - September 2019
In this video, an expert panel discusses what type of services a policy should provide following a cyber breach, how brokers can find out more about what providers offer and how corporate clients, from large multi-nationals down to SMEs in the UK, should think about cyber as a business risk.
Blog: Digital is transforming the insurance industry
What does digitisation in insurance actually mean? This blog outlines the specific implications of digitisation for the insurance industry, typical constraints hindering change and how they can be overcome, before highlighting the potential benefits that can be achieved by the industry.
Video: Zurich FaceQuote goes from idea to app in weeks
Zurich paves the way for a new kind of interaction between users and insurance providers: The FaceQuote app enables Zurich to reach a wider market by offering users a way to interact and get a quote with the technology they engage with every day: the camera on their phone.
Infographic: Seeing potential for home insurance and the connected home
Connected home technology is in nearly one in three homes, yet many consumers have held back from purchasing devices. This infographic highlights the barriers to purchasing devices and the risk prevention technologies that can be promoted to persuade consumers to adopt connected home technology.
Infographic: Connecting the home with the home insurance market
Thirty percent of consumers use at least one connected home technology device, with consumers placing a relatively high degree of trust in a recommendation from a home insurance provider to adopt connected home technology. This infographic illustrates the biggest influences for purchasing a device.
A little less conversation, a little more action in insurance!
The use of chatbots within the insurance industry is now becoming a reality. This blog highlights the implications of using chatbots as a customer communications tool and the importance of striking a balance between digitalisation and human empathy.
Infographic: The next generations and insurance
Representing two billion people, Millennial and Gen Z adults between the ages of 18 and 38 are becoming more relevant to the insurance industry in terms of spending power. This infographic illustrates how brokers can meet the needs of the changing consumer to grow a more profitable brokerage.