Technology Trends
1466 whitepapers and resources
Technology Trends
Building the business case for delivering smarter customer experiences
This infographic features five ways a customer experience strategy can help organisations retain and attract customers whilst helping you to build a business case for delivering differentiated and smarter customer experiences.
Vlog with Bill Madison: The challenges and opportunities for data analytics in different insurance markets
In this video Bill Madison, CEO Insurance, LexisNexis Risk Solutions, takes a close look at the challenges and opportunities for data analytics in different insurance markets around the world and how these markets are in different points of evolution.
Vlog with Bill Madison: Living the change for insurance with IoT and the connected world
In this video Bill Madison, CEO Insurance, LexisNexis Risk Solutions, takes a look into the connected world, to the Internet of Things (IoT), and why new types of data knowledge and data insight from smart devices are going to be so important for insurance.
Roots manoeuvre: IoT helps insurers join the dots
This blog highlights how insurers are already making use of the Internet of Things (IoT) in motor insurance and how IoT can help insurers manage risks and claims in other areas including residential property, commercial property and general liability.
GDPR 2.0: One year later
One year on from the GDPR deadline and aligned to recent advice from the ICO, organisations are moving beyond minimum baseline compliance to a more integrated approach. This booklet sheds light on how EXL has worked with and assisted insurers and brokers on their compliance transformation journeys.
Insurance providers' digital edge playbook
All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.
Is device the missing piece in your fraud puzzle?
As fraud experts examine the current trends & impacts of insurance fraud, device data is becoming a vital piece of the puzzle in a world full of compromised credentials. Based on insights from a recent panel discussion, this report looks at how you can overcome insurance fraud in the digital age.
The risk manager of tomorrow: Making data work for you
We are now entering a new era for data, which could prove a game-changer for the risk management profession. In this article, Hélène Stanway, digital leader at AXA XL outlines how Artificial Intelligence (AI) and data will change the practice of risk management.
Vlog with Jonathan Guard: Identifying location risk with property insights and perils data
In this video, Jonathan Guard, Commercial Insurance Director at LexisNexis Risk Solutions sheds light on how an increase in online quotations and automated underwriting is impacting commercial lines, before highlighting the new solutions available within the business and commercial property space.
Digitalising claims handling to drive customer-centricity
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.