Technology Trends
1507 whitepapers and resources
Technology Trends
The London Market Claims Summary Report 2020
This report provides a summary of the key themes from the keynote session sponsored by Guidewire at this year’s Virtual London Market Claims event. Topics covered include: changing mindsets and skillsets; changing market dynamics; automation; enabling change; Blueprint One and the future of Lloyd’s.
Lloyd's and the London market: Special report
With the launch of Blueprint One, Lloyd’s has demonstrated its commitment to an ambitious modernisation programme. Based on research conducted by Post and WNS, this report sheds light on how specialists view the proposed reforms and whether Covid-19 will jump start a London Market tech revolution.
Eight reasons to modernise with a content services platform
Today, financial services firms have an important decision to make: continue down the path of legacy Enterprise Content Management or modernise with a content services platform. This guide explores the eight reasons why you should modernise your existing ECM system.
Innovating for the "next normal": Episode three - creating a culture for innovation success
The sudden switch to get 90% of staff working from home had been operationally feasible in the past, but hadn’t happened due to cultural barriers. This video highlights why culture lies at the heart of innovation success, especially when it comes to adopting new technologies.
Let's Talk podcast: Hélène Stanway discusses innovation during the pandemic and beyond
In this podcast, Hélène Stanway, Digital Leader, AXA XL, discusses innovation during the Covid-19 pandemic and beyond, including how lockdown has prompted new ways of looking at risk and accelerated innovation in the insurance industry.
Eight traits of next generation insurers and how traditional insurers are holding themselves back
Designed for insurance executives who want to emulate the growth and success of agile, digital-native competitors, this guide explores eight traits of next-generation insurers and what holds traditional insurers back from emulating their success.
Innovating for the "next normal": Episode two - customer needs, self-service and automation
This video looks at how the deployment of conversational AI and chatbots can relieve unprecedented levels of calls in insurance contact centres and free up humans to do what they do well, which is providing customer service.
Innovating for the "next normal": Episode one - exploring the current situation
This video focuses on how Covid-19 has impacted the insurance industry, the lessons which have been learnt and how insurers can continue to innovate in order to stay competitive in a turbulent world.
Why improving data management and matching is key to future success for insurers
Driven by regulation and evolving customer needs, insurers are under increasing pressure to improve data management. Produced by Experian, this blog focuses on how enriching data can help insurers to identify dual pricing, prevent fraud and reduce customer dissatisfaction.
Working together to ensure the safe delivery of effective Covid-19 vaccines in emerging market countries
A new Lloyd's Syndicate will insure the transportation and storage of Covid-19 vaccines, once they've been developed and approved for use in emerging market countries. Produced by AXA XL, this article provides more details and highlights the key role played by monitoring technology.