Technology Trends
1499 whitepapers and resources
Technology Trends
Five steps to better customer & broker engagement
To attract and retain both customers and brokers, this report highlights why insurers need to implement a host of new portals. The report sheds light on existing obstacles, highlights the portals that provide the greatest ROI and offers five steps for insurers to accelerate portal development.
Supporting the Internet of Things
By 2020, somewhere between 25 and 50 billion devices will be connected to the Internet, with this hyper connectivity estimated to generate $2.3 trillion in revenue by 2025. It’s called the ‘Internet of Things’. This article studies how support organisations are planning for the IoT explosion.
Blog post: Digital initiatives shouldn't always start with the customer
When you think of digital transformation, it's tempting to only rework your customer-facing systems. But if you don't upgrade your back-end systems, your approach will fall short. This blog post highlights why insurers need to align back-end systems with customer-facing systems to ensure success.
Infographic: Research state of the broker nation - Digitalisation and the future
Accompanying part one of Post's state of the broker nation research sponsored by LV=, this infographic provides statistics on brokers' views on the impact of digitalisation, the value of social media, market disruption and the future of broking.
Reason Magazine: Risk mitigation and loss prevention insights
In this issue of Reason Magazine, read insightful case studies from your risk management peers, an introduction to FM Global’s cybercrime taskforce, and the life-affirming story of tornado stricken Mercy Hospital’s remarkable rebirth.
The future of the London claims market
With cyber advances and skills gaps among the challenges soon facing the claims market, how can the sector future proof itself? Post, in association with the Forum of Insurance Lawyers, hosted an industry roundtable to find out. This article provides a summary of the discussion.
Research state of the broker nation: Digitalisation and the future
Post has revisited the broking sector to find out how digitalisation, regulation and professionalism are affecting the sector. In part one of the research study sponsored by LV=, Michèle Bacchus asks if brokers can survive the digital age.
Motor insurance consumer insights study 2016: Driverless cars - the road ahead
This whitepaper provides analysis of LexisNexis® Risk Solutions’ research study into the attitudes of over 1,000 UK motor insurance policyholders towards driverless cars.
Roundtable customer retention: How to use data to keep hold of customers
Insurers love data. Offer it, and they will hoover information up – all the better to price and understand the risks they face. But can the way data is used and analysed in the insurance industry pave the way to customer loyalty?
Roundtable big data: What can big data do for the insurance industry?
With big data playing a bigger role across all industries, the big question is what it can do for the insurance sector? Post, in association with Callcredit, gathered a team of experts to discuss the potential ramifications of big data, including what exactly it means.