Managing Your People
165 whitepapers and resources
Managing Your People
Spotlight: Combining the human touch with technology to meet the needs of insurance customers
By building a diverse workforce that more accurately reflects an insurer’s customer base, it becomes easier to create relevant products and services. This spotlight highlights how insurers can combine the human touch with technology to provide solutions which are tailored to customers' needs.
The real difference between insurtechs and traditional insurers is culture, not technology
The pandemic has highlighted the digital divide between traditional insurance companies and their more agile insurtech counterparts. This article highlights why the real difference between insurtechs and traditional insurers is often culture, rather than technology.
Driving business growth for insurance brokers
In this webinar, an expert panel discuss the specific skills insurance brokers require to reach their full potential, why learning and development is an essential part of the business growth puzzle and how to attract the next generation of talent into the broker market.
Employers guide: Ending furlough and requiring employees to return to work
Many employers have turned their attention to unfurloughing their workforce and encouraging or requiring their employees to return to the workplace. This content highlights some of the factors to be considered from a legal standpoint.
Right to work checks since 1 July 2021: What employers need to know
Employers must check that job applicants have the legal right to work in the UK before they start their employment. This content sheds light on the recent changes impacting right to work checks and what employers need to know.
Imagination & insight: The reading ‘rendez-vous’ for insurance leaders - Issue one
This report highlights five strategic imperatives that the insurance sector may have to deal with as a direct result of the pandemic, before addressing two key levers for growth: resilience and diversity.
The role of intelligent automation in securing remote workers and safeguarding corporate data
When the pandemic hit, there were limited opportunities to consider the security impact of remote working. This blog discusses the importance of data and employee security moving forward and how intelligent automation can help.
The future of work: New perspectives on disruption & transformation
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
Spotlight: Insurance apprenticeships
The skills that insurance firms need to succeed are changing quickly and the pandemic has highlighted a requirement for more digital and technical skills. This spotlight focuses on why using the apprenticeship levy to upskill people should be an essential part of any insurance firm’s strategy.
Get back to work - preparing for a return to the office
Despite “freedom day” being delayed for now, many companies have been putting the finishing touches to office moves or remodelling to ensure new workspaces are ready for employees to return. This blog highlights some of the key issues for employers to consider ahead of a return of the office.