Fraud
209 whitepapers and resources
Fraud
How confused.com and iovation fight ghost broking
Ghost broking is what keeps insurance fraud managers up at night. In this webinar, Stephen Adams, fraud manager at Confused.com shares his organisation’s experience of using iovation’s device intelligence solution to fight fraud, prosecute fraud rings and protect its panel of insurers.
Prevent insurance fraud while improving customer experience
In the insurance industry, user experience is paramount, yet this experience needs to be weighed against the realities of rising fraud. This industry brief highlights how insurers can meet the demands of catching fraudsters, authenticating good customers, and providing outstanding user experiences.
Blog: The changing landscape of identity theft
Valid motor insurance is proving to be a valuable disguise for today’s criminals, with fraudsters using stolen identities to take out cover. In this blog, James Burge, fraud manager at Allianz sheds light on the changing landscape of identity theft and the tactics used by fraudsters.
A BIBA brokers' guide to claims inflation trends
The world of insurance claims is constantly evolving, against a backdrop of changing legislation, emerging technologies and social trends. Designed for brokers, this BIBA guide takes an in-depth look at the issue of claims inflation, including the latest claims trends and regulatory developments.
White lies and misbehaviour: Why consumers mislead motor insurance providers
To understand motor insurance consumers’ attitudes towards misleading insurers, and to find out which groups of consumers are most likely to try to do this, LexisNexis Risk Solutions commissioned a survey of 1,500 UK consumers. This whitepaper provides analysis of the research findings.
Case study: GoCompare.com facilitates early fraud reduction
This case study focuses on how GoCompare.com implemented iovation’s device recognition technology at point-of-quote to identify high-risk traffic, flag third party fraud, block misuse of its website, and increase partners’ confidence in the customers passed to them.
A new era of P&C claims management: Handling claims in an increasingly digital, analytic and flat world
The processing and payment of insurance claims is the moment of truth between property and casualty insurers and their customers. This whitepaper looks at the new technological tools and analytics capabilities available to P&C insurers which have the potential to transform their claims performance.
Case study: The AA Insurance prosecutes a ghost broking fraud ring
To find out why 83 new motor insurance policies were being cancelled as soon as they were opened, AA Insurance leveraged iovation’s fraud prevention service and insight from the Fraud Force Community to piece together a sophisticated ghost broking ring. Download this case study to find out more.
Internet of Things offers insureds added value
The Internet of Things is not only transforming the way we live and work, it can also be used as a risk management and loss prevention tool. This article highlights how insurers can leverage the IoT to detect fraud, increase precision in underwriting risk and automate claims processes.
In-depth - Technology: The frontline in the fight against fraud
An insurance fraud is detected every minute in the UK with the industry spending around £250m a year fighting fraudsters. In this In-depth feature, Sam Barrett looks at how brokers play a critical role in detecting fraud before investigating how technology and collaboration are helping in the fight.