Fraud
202 whitepapers and resources
Fraud
White list - is your glass half full?
As insurers continue to explore new ways to fight fraud, one thing they might consider is turning the models for identifying fraudulent claims on their head. This blog looks at how insurers could apply more intelligent white-listing of customers in order to speed up the fraud investigation process.
Industry brief: Prevent application fraud and detect false claims
Policyholders have high expectations for a streamlined experience, but insurers must also consider the realities of rising fraud. This content looks at how insurers can balance the competing demands of catching fraud, authenticating good customers, and providing outstanding user experience.
Is device the missing piece in your fraud puzzle?
As fraud experts examine the current trends & impacts of insurance fraud, device data is becoming a vital piece of the puzzle in a world full of compromised credentials. Based on insights from a recent panel discussion, this report looks at how you can overcome insurance fraud in the digital age.
Fighting fraud: Personal data is not a panacea
In the insurance industry, where data about real people and real vehicles is being used by ghost brokers, insurance businesses need to constantly be on the lookout for new ways to stay ahead of fraudsters. iovation’s John Marsden considers the tools available to combat the scourge of ghost broking.
In-depth - claims: The tech frontline
In this article, Insurance Age investigates how brokers can use technology to manage claims and help customers prevent them.
Case study: Confused.com prevents hundreds of fraudulent accounts with iovation
This case study looks at how Confused.com achieved a substantial decline in the number of ghost broker applications that converted into policies after implementing iovation. Confused.com and its insurer-partners have also used iovation’s data to prosecute multiple ghost brokers.
Identity theft and identity fraud: A volume crime
This report focuses on five types of identity theft, eight tips to protect personal data from identity theft and how organisations can reap the benefits of an ID Verification service when on-boarding a new customer or verifying an existing customer’s details in order to combat fraud.
Warranty insurance fraud
Fraudulent warranty claims can account for up to 15% of overall warranty costs and can cause businesses to lose up to 5% of their annual revenue. This report sheds light on five key areas of warranty fraud and how organisations can minimise their exposure.
Video: Fighting fraud with device reputation
Every attempt at fraud relies on an internet-enabled device. Device reputation, a unique capability provided by iovation, tells you if the device has a history of fraud or abuse, and if so, the specific type. Watch this video to learn how this can help in your fight against fraud.
Infographic: Why consumers mislead motor insurance providers
Two out of five consumers think it is acceptable to omit or adjust information given to motor insurance providers to get a better price. This infographic sheds light on consumer attitudes towards motor insurance fraud and what insurers can do to convince consumers to provide honest information.