Strategy
1169 whitepapers and resources
Strategy
Broker roundtable: Dealing with data
The amount of data that brokers have access to is increasing rapidly. Our panel of experts discuss how the industry can use this information to improve the customer experience and create efficiencies.
The broker of the future?
What advances in technology may shape the insurance sector in the future and what does the broker of the future look like? In this blog, BIBA’s CEO Steve White outlines some enablers and trends that can be both threats and opportunities for the broking community.
The digital age of insurance: A roadmap to digital transformation
Now that the digital transformation of insurance is here, opportunities abound for brokers who are ready to take the steps necessary to ensure their futures in the digital age. This content focuses on the factors driving the digital age of insurance and why going digital matters for brokers.
The digital age of insurance: Five reasons why your brokerage should be digital
The time for denial of the digital age of insurance is over. The call to action is simple: it’s time for brokers to seize the opportunity of digital transformation. This eBook focuses on five reasons why your brokerage should be digital.
Special report: The future of personal lines - An expert view
The insurance industry needs to understand the demands of its future customers if it is to meet their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a frictionless purchasing and servicing experience to win out.
Infographic: Data, affordability checks and the insurance market
The Financial Inclusion Commission’s Insurance Inclusion Report revealed that approximately 16 million people in rented or owner-occupied housing don’t have contents insurance. This infographic highlights how affordability checks can help insurers to provide more suitable options for customers.
Model risk management for insurance
As technology advances, the ability to analyse vast amounts of data is driving up the requirement within the insurance industry for well governed risk management models. This content highlights the implications for insurance providers and why a robust approach to model risk management is required.
Case study: Confused.com prevents hundreds of fraudulent accounts with iovation
This case study looks at how Confused.com achieved a substantial decline in the number of ghost broker applications that converted into policies after implementing iovation. Confused.com and its insurer-partners have also used iovation’s data to prosecute multiple ghost brokers.
Brexit and construction uncertainty
With its potential to affect everything from labour supply to funding, Brexit is creating uncertainty across the construction industry. This article highlights why construction firms must work closely with their brokers and insurers to ensure risk is well managed and appropriate cover is maintained.
Insurers' views on the GDPR ahead of the EC's May 2020 report
This two page insight briefing examines whether the General Data Protection Regulation has delivered on its aims of enhanced protection and greater harmonisation of data protection rules. It also asks if the GDPR is compatible with insurers’ need to innovate for the benefit of consumers.