Strategy
1144 whitepapers and resources
Strategy
Modernising information management systems in financial services
With information at the core of every business function, it’s imperative that information management systems are fit for purpose. This content focuses on why information management needs modernising and how a content services platform brings a new approach to managing legacy applications.
How to create an effective communications strategy for your intelligent automation program
In this webinar, Ian Blackburn, customer success manager, Blue Prism Cloud, discusses how you can ensure your internal communications are doing your automation project justice, and how to elevate your strategy so that your team are not just behind you, but beside you leading the charge.
12 insurance ecosystem FAQs & a guide to future-readying your business
Property & casualty (P&C) carriers need to deliver more data, services, and capabilities to support and enhance their processing and decision-making. Read this blog to find out how an ecosystem of connected partners makes this possible in entirely new ways.
Why the SMB market is changing and what this means for insurers - Part one
The small and medium-sized business market will rebound from the pandemic stronger and more resilient than before, but it will be fundamentally altered. Underwriters must act now to prepare for permanent shifts in this lucrative market. This blog outlines the implications for insurers.
RPA in insurance: How new automation technology is transforming the industry
Insurance automation is transforming the industry, but some companies are taking automation a step further by utilising robotic process automation. This blog highlights how RPA can be applied to insurance work tasks, how RPA differs from traditional automation and six benefits of RPA in insurance.
Changing expectations of UK pet insurance customers
Verisk and OnePoll surveyed UK pet insurance customers to learn more about the market, what customers look for in policies, and what their attitudes are around coverage options for pets with pre-existing conditions. This report sheds light on the changing expectations of UK pet insurance customers.
Predictions: Three top insurance technology trends for 2021
If the past year has taught us anything, it's that insurers require speed and agility to thrive in a time when technological trends can go from zero to crazy almost instantly. This blog highlights three technology trends that will gain a whole new urgency in the year ahead.
Insurance customer experience: Meeting the expectations of today’s consumer
Customer experience and satisfaction are critical in insurance, but many in the industry are still in the early adoption stage of digital transformation. This blog focuses on the steps that insurance providers can take to accelerate the shift towards achieving a customer-centric approach.
The great insurance disappearing act: What is the industry’s role in an ecosystem economy?
The sale of goods and services is becoming increasingly part of an ecosystem economy. Business models that combine different goods and services are more and more commonplace. This blog highlights the insurance industry’s role in an ecosystem economy.
Getting digital insurance right starts with content
Digital transformation is changing how insurers focus on customer experience. With these changes the problem of content - documents, messages, text - becomes the next issue to tackle. Watch this webinar to learn how to use content to accelerate the customer experience and improve critical processes.