Business Intelligence
159 whitepapers and resources
Business Intelligence
The decision making process for consumers purchasing a new insurance policy
This whitepaper sheds light on the decision making process insurance buyers go through when purchasing a new policy and the factors influencing their purchasing decision. The paper also provides advice to insurers on how to smooth the journey for potential customers during three critical stages.
Insurance and customer communications management: Give consumers what they want
This paper explores the significant shift in consumer communication expectations, the traditional hurdles that insurers face and how these can be overcome with a broad CCM vision based on practical, achievable business goals.
How can insurers achieve agility in an evolving digital world?
This whitepaper explains how new technology for managing business rules is helping insurers digitally transform their businesses to stay agile through automation, improve decision making and adapt to ongoing change.
Designing a sustainable digital insurer: Learning from the digital pioneers
The use of digital, mobile and social media is changing the nature of business for insurers. This whitepaper looks at the opportunities and threats for insurers and highlights why insurers that embrace digitisation have an opportunity to generate new business value and better engage with customers.
Reinsurance market outlook: April 2016
Aon's latest reinsurance market outlook provides a comprehensive analysis of the key variables affecting reinsurance buyers during the April 1 reinsurance renewals. Topics covered include: reinsurance capital levels; reinsurer supply; APAC regulatory developments; Q1 catastrophe losses.
Asia market review 2016
This report provides insights into the events that shaped the insurance and reinsurance market in Asia during the past 12 months, and what professionals involved in risk and insurance can expect for 2016.
Microinsurance: From little acorns
Microinsurance is expanding but it needs to grow beyond just provision of life cover – what are insurers’ strategies in these vast and largely untapped markets? Download Post's article to find out more.
Consumer focus: 2016 - The year of the 'switcher'?
The insurance industry saw huge changes in 2015, with changes in regulation and government tax rises. The effect on consumers will be seen over the next year – and they may not be happy. Download Post's article to find out more.
How ID thieves target High Net Worth clients
Research by data and analytics firm Experian reveals that wealthy couples are the second most frequently targeted demographic for identity theft. In this article, we explore how identity thieves operate, and how your High Net Worth (HNW) clients can avoid becoming their latest victim.
Disruptive influences: Technology, politics and change in the financial sector
This report focuses on the next wave of technological progress which is likely to have a fundamental impact on how the financial services world will interact with and impact on the wider consuming public.