Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Why AI use in insurance legal services is set to accelerate
A recent survey found that, while 69% of the Top 100 firms believed that generative AI will have a positive impact on revenues, 38% of firms were yet to do anything in the AI space. This article explains why the use of AI in legal services could soon accelerate.
Four ways insurers can use AI to defeat disruptor rivals
In this article, Leon Gauhman, co-founder of digital product consultancy Elsewhen, explains how large language models could allow traditional carriers to leapfrog over nimbler insurtech competitors.
The challenges and opportunities in the UK insurance brokerage market
The UK’s insurance brokerage market has traditionally held a prominent position within Europe. However, the challenge of dealing with global insurers has led to consolidation becoming the driving theme in the market. This article unpacks how the UK can keep its prominent standing in Europe.
How AI is improving pet insurance claims
This article investigates the practical application of artificial intelligence for pet insurance claims.
State of the pet insurance market revealed
The number of pet insurance providers has fallen with fewer insurance brands selling cat and dog insurance cover than there were 10 years ago. While the overall number of pet insurance providers has been decreasing, this article explores how the number of policies available has risen significantly.
Making sure insurers aren’t left high and dry with stranded assets
The changes necessary to advance climate action will inevitably accelerate the growth of stranded assets, presenting a risk to companies, shareholders and insurers. This article explores the risk of stranded assets, which affect insurers both in terms of investment and claims.
How holograms and synthetic IDs are transforming fraud
In this article, Joe Stephenson, director of digital intelligence at insurtech Intertel considers the future of insurance fraud, and how holograms in the courtroom could help catch more criminals.
Why generative AI is a commercial insurance game-changer
Experts will tell you that artificial intelligence is the next big thing to happen to commercial insurance, but that’s only partly correct. This article highlights why artificial intelligence isn't the future of commercial insurance but an already embedded part of operations today.
How AI can transform insurance contact centres
The reputation of the industry, and its impact on customer attitude and behaviour, is a constant concern for many. This article explains how artificial intelligence technologies have the potential to revolutionise insurance contact centres, and address several challenges simultaneously.
Scale of insurers’ fight for tech talent laid bare
In August 2023, there were 549 job adverts on LinkedIn posted by insurance companies that featured the terms AI, data science, machine learning or automation. This article reveals, the amount of competition insurers face in attracting tech talent and the type of skills providers are hunting for.