Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Insurers should stop boasting about paying 99% of claims
Insurers need to stop advertising themselves as being a panacea and be honest with customers if the industry is to be trusted, according to James Daley, managing director of Fairer Finance. Read this article to find out more.
Podcast: What to expect from the FCA in 2024
Insurers should brace themselves for the FCA kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024. Listen to this podcast to find out what to expect from the FCA in 2024.
How insurers are tentatively embracing AI
You don’t have to scratch too far beneath the surface to uncover how AI is already transforming the way the industry functions today. This article explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
Why claims don’t get better with age
Some things get better with time – fine wine, cheese, whiskey – but not vehicle claims. In this article, Bill Brower, vice president of industry relations at Solera, explains why touchless claims could prevent the collateral damage caused by a claim failing to be quickly attended to.
View from the top: Aon’s Helen Payne on human sustainability
Organisations are increasingly thinking about people risk, recognising that employees are their most valuable intangible assets. In this article, Helen Payne, UK director of human sustainability at Aon, outlines what steps firms are taking to look after their employee’s wellbeing.
How motor insurers are putting the pedal to the metal for mobility trends
This article explains what motor insurers looking to stay in the fast lane, as mobility trends develop, need to do to satisfy drivers and maintain profits.
Data analysis: Trends in the buildings and contents insurance market
Defaqto’s Angela Pilley examines how many building and content insurance providers are operating today compared with a decade ago, how product features have changed, and the types of fees and charges attached to this type of cover.
Insurance broking sector’s vulnerability to cybercrime uncovered
More than 38,600 pieces of data have been leaked from the top 75 UK insurance broker domains since 2016, according to a scan of the dark web conducted on behalf of Insurance Post. This article highlights the insurance broking sector’s vulnerability to cybercrime.
How to attract fresh talent to the loss adjusting industry
There is an ongoing war for talent in the loss adjusting industry. In this article, Sonya Tolson, chief people officer of McLarens, examines the steps the loss adjusting industry needs to take to have a broader appeal while continuing to attract senior adjusters.
View from the top: Why the London Market must address its talent shortage
With many experienced practitioners heading for retirement, the London Market urgently needs to find ways to attract and retain young talent with a broad base of skills. This article discusses the London Market’s talent issue and the steps it must take to address the gap.