Business Management
2177 whitepapers and resources
Business Management - White papers related to Business Management
Case study: Enterprise automation saves an insurer millions
EXL helped a leading insurance company achieve an end-to-end claims transformation leveraging RPA, data analytics and a claims center of excellence. Download this case study to find out how the insurer saved $21M of potential fraud and reduced average claims processing times by 40%.
Maintaining empathy in an era of claims automation
As the industry embraces touchless claims handling, insurers cannot forget the importance of maintaining a personal touch when it comes to helping customers in times of need. This webinar focuses on the challenges and opportunities of automating customer engagement within the claims space.
The future of claims processing is here ... are you ready?
Designed for insurance claims executives and claims decision makers, this whitepaper explores how insurance companies can leverage modern content services, automation and AI to improve claims processes and increase customer loyalty.
Enabling the four stages of Covid-19 recovery with automation
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Infographic: Enabling insurance businesses in the London Market to achieve modernisation through automation & analytics
The Covid-19 pandemic has escalated London Market insurers’ commitment for modernisation. This infographic sheds light on the challenges presented by the ‘new normal’ and how London Market insurers can leverage automation & analytics to achieve modernisation.
Low code development in the insurance industry and its role in high speed content-based services
Low code development provides insurers with the ability to create and roll out new services and user experiences without having to engage in long development projects. This whitepaper explores the emergence of low code development within the insurance industry and how insurers can reap the benefits.
Finding the value: The role of Communisis Ai in streamlining the insurance claims process
Analysing large volumes of unstructured, human-generated content can make the insurance claims process both time consuming and costly. Watch this video to discover how Communisis Ai is helping firms to reduce manual effort and quickly direct complex or potentially fraudulent claims to human agents.
Why broken claims processes are breaking your bottom line (and how you can fix it)
Developed for insurance executives who are concerned about their ability to react to the changing world of claims processing, this guide focuses on why traditional claims processing is not meeting the needs of the insured and how claims processing is making use of modern technologies to evolve.
Optimising customer and employee experience in a world of remote work
In a new hybrid world of work, engagement and communication for employers, suppliers, employees and customers will be critical, to deliver the experience that all stakeholders will need. This content focuses on how businesses can optimise customer and employee experience in a world of remote work.
Future focus 2030: The future of climate change
As part of a monthly series, where Post and Verisk look into how the insurance industry is set to evolve by 2030, David Worsfold looks at climate change and why tackling it might once again be top of the agenda for most insurers.